Horrible experience. Terrible customer care.
Received the signage board broken. And no response from customer care number
Reviewers consistently report positive experiences with Parallel Learning. Customers often highlight great, before, loved, parallel.
A minority mention drawbacks around customer, customer care, care, canceling. Overall sentiment is strongly positive with an average rating of 4.3 stars across 11 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 11 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2024.
| Month | Average | Reviews |
|---|---|---|
| Apr 23 | 1.0 | 1 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“The professionals handling our testing and analysis are professional, personable and compassionate”
11 reviews of Parallel Learning. Filter by what matters to you.
Over a year ago
Received the signage board broken. And no response from customer care number
Over a year ago
Loved parallel skiing! I think it’s one of the best ski courses around Munich for English speakers. I would for sure recommend it further!
Over a year ago
The professionals handling our testing and analysis are professional, personable and compassionate.
Received the signage board broken. And no response from customer care number
They are canceling the direct to client support service and will not acknowledge and return any unused sessions. Such a scam! They should be refunding any unused portion because the company is no longer offering such service. Very shady business!
Loved parallel skiing! I think it’s one of the best ski courses around Munich for English speakers. I would for sure recommend it further!
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My teen's tutor has completely turned math around for him. He went from feeling like a total failure to being a confident student with much better grades. His tutor is relatable, relaxed, and can explain concepts to him in ways that make sense and give my teen a deeper fundamental understanding. The customer service is responsive and helpful.
I never had sessions with them but they did a great job dealing with me through emails and the phone. The only thing I would SAY IS BEFORE THEY SCHEDULE PEOPLE THEY SHOULD REALLY GO THROUGH THE PROPER DOCUMENTATION OF THE PERSON AND SAY YES OR NO BEFORE BOOKING SESSIONS WITH SOMEONE. The corresponse with them was super professional and they went above and beyond with trying to help. But their fit was not right for me. I never met with them because my email was always lockout and for a month I was in real bad shape!
It was solid psych ed. evaluations work for both of my daughters. The staff was professional. The expectations were clear. The evaluation, follow up and thorough explanation was valuable. We have done this before several years back and doing it this time via Zoom is more efficient and still effective. The cost savings is appreciated as we have big college bills ahead of us. Thank you for the great work!
Parallel learning was very helpful helping me find out about my son learning disability. I appreciate it so much.
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