Nisbets Limited Reviews

Vast amount of products selection and speedy delivery.

Great products. Very good delivery on 2 of 3 items. Notified that 1 item was out of stock AFTER my order was made and then waited almost 2 months for it. Luckily it was not something I needed urgently - still - that's why they lose a star from me.

Easy to use website and fast delivery.

Easy to order on the website. Arrived quickly. Items were as shown in the pictures and description. Have used Nisbets on several occasions and very happy with all orders.

Staff are very helpful both in store and over the phone. They work to help you get the most out of your budget. On one occasion an item arrived broken and they were very quick to replace it free of charge. Very comforting when running a business to have a supplier you can rely on.

Easy to order and delivery arrived the following day.Great service

Efficient, polite, parcel delivered next day

customer help is very helpful, Quick delivery

Exceptionally fast service.

We bought a grill for over £200 which worked great until it packed up. It went back for repair and was then returned to us. It was working but had been dropped in transit so Nisbets offered us a replacement or refund. The grill was out of stock so we agreed to buy an alternative (also good) which we paid for. The first one was delivered damaged then the second one was delivered safely to us. They emailed to offer us a full refund. It didn’t come. We followed up and they said as the purchase was over six months old, they could not refund to the original credit card as we had used PayPal. So they requested a document on headed paper stating our bank account details. As a domestic customer we could only send a bank statement with that information- sent 16/01/26. Since then we have heard nothing. This saga began 13/12/25 with the full refund promised on 16/12/25 (within 5-7 days). We currently remain £219 out of pocket. Also, note that calls to customer services are charged at an exorbitant rate. We made several phone calls trying to sort this out and got billed £56 by our phone company. Most of the call was on hold - 14 minutes on one occasion. Yes it’s an 0845 number and no, we won’t dial that again!

Promptly despatched and communication was good

Speedy, reliable service

Easy to identify required part Acceptable Price Top Class Delivery Service

Fast delivery. Good quality products

Delivery within 2 days excellent service

Fast availability

Good service kept me updated.

fast, efficient, reliable

Good Service

always reliable and basically on time. Good value products