Shocking standards
Shocking standards, shocking just shocking. In 2021 company’s like this should be shut down

NACCS Nationwide Accommodation is a UK-based company specializing in guaranteed rent solutions and property management services for landlords. The company offers a unique rent guarantee scheme that ensures landlords receive consistent rental income for up to five years, regardless of void periods. NACCS aims to provide peace of mind through secure rental agreements and comprehensive property management, which includes basic maintenance without hidden fees or additional charges. Targeting both landlords and property owners, NACCS focuses on facilitating the letting of properties while maintaining their condition. The company's turnkey solutions are designed to upgrade properties that may not meet regulatory standards, ensuring they are ready for the rental market. With a wide network of landlords and clients across the UK, NACCS Nationwide Accommodation is positioned to support landlords in maximizing their property investments while minimizing risks associated with rental income.
NACCS Nationwide Accommodation receives a mixed response from its users, with a notable divide between positive and negative experiences. Many reviewers praise the professionalism and helpfulness of the staff, highlighting the team's dedication and service quality.
However, a significant number of complaints focus on the company's role in managing asylum accommodations, particularly at Napier Barracks, where conditions are described as overcrowded and uninhabitable. Critics accuse NACCS of profiting from the suffering of vulnerable individuals, with allegations of inadequate facilities and unethical practices. While some customers recommend NACCS for property management, the overwhelming sentiment reflects serious concerns about the treatment of asylum seekers and the quality of accommodations provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 77 | 100% | — | ● High |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 77 most recent reviews.
“From my experience in Two years NACCS is the great company I have ever seen”
“NACCS is detaining asylum seekers in unsafe conditions at their Napier Barracks, during a pandemic”
77 reviews of NACCS Nationwide Accommodation. Filter by what matters to you.
Shocking standards, shocking just shocking. In 2021 company’s like this should be shut down
Abhorrent company, I've never, ever, in my long life come across such an abhorrent company as Nationwide Accommodation Service. Housing those desperate souls in such shocking accommodation, they should be ashamed. They can deny it all they want, but its clear as day, they profit from the destitution of some extremely vulnerable people! Who have come in hope of refuge and shelter. Not in my name, not on my nelly! Billy (not a happy chappy) Plough
NACCS should be ashamed of themselves. They are managing inhumane "camps" for asylum seekers in which the conditions are unliveable. At one camp - Napier Barracks in Kent - there are upwards of 14 people to a single room, and there have been confirmed cases of Covid amongst residents, but people cannot leave, have no ability to distance, and a lack of basic facilities for hygiene. Disgraceful.
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 55% are 1–2★.
This company is ethically bankrupt. It is profiting from Home Office contracts to make the lives of asylum seekers in the UK as miserable as possible. Cold food, shoddy heating, inadequate healthcare, barbed wire fences, security guards. The world is watching Napier Barracks and we’re watching you too NACCS!
Here's a review from an asylum seeker living in the accommodation you manage in Napier Barracks : I am sharing a room with more than 12 people, with no access to decent washing facilities. We are scared of catching Covid because we are in such cramped conditions. The food us uneatable. This camp feels like the worst kind of prison, like a concentration camp. ' There are many such reviews like this, which I am posting on their behalf because the people living there have no voice to speak out.
NACCS profit by immiserating refugees This company is certainly not above endangering people's lives to make a bit of cash. Completely ethically bankrupt, they are keeping people in shared rooms of up to 14, in a disused army barracks declared unfit for human habitation in 2017, during a global pandemic.
NACCS claim they “offer landlords peace of mind”.... AT WHAT EXPENSE???! They are running asylum seeker accommodation in which the conditions are so unbearable that residents are on hunger strike. All power to the residents at Napier Barracks!
This company is using tax payer money via the Home Office to provide accommodation for Assylum seekers. The claims of substandard, degrading and dangerous environments across the UK must be addressed. Assylum seekers have the right to safe and clean housing as well as nutritious food and their claims must be heard.
NACCS are managing inhumane camps for asylum seekers with uninhabitable conditions. At Napier Barracks in Kent there are upwards of 14 people to a single room, there have been confirmed cases of Covid-19 among the residents but people can't leave, have no ability to distance and a lack of basic facilities for hygiene. Disgraceful.
NACCS are an immoral company This company is ethically bankrupt. It is profiting from Home Office contracts to make the lives of asylum seekers in the UK as miserable as possible. Cold food, shoddy heating, inadequate healthcare, barbed wire fences, security guards. The world is watching Napier Barracks and we’re watching you too NACCS! We know you are trying to hide the fact that you profit from vulnerable peoples' misery!
I have become aware that people seeking asylum are being forced to live in inhumane conditions in the Napier Barracks-not covid safe-up 14 to a room-lack of hot water, lighting and heating-poor food-no maintenance. NACCS are subcontracted for daily managment of the Napier barracks by Clearsprings, who are contracted by the UK Home Office for overall management.
Where is the taxpayer's money going? The contract to house and care for asylum seekers is worth millions, yet they are being housed in prison camp conditions and fed swill. Presumably the money ends up in your investors' pockets. Absolutely criminal and shameful.
NACCS present themselves to be a squeaky clean up market housing management company when in fact they are the subcontractors of asylum accommodation that has no access to drinking water, overcrowding (even during a pandemic) and sub standard food.
NACCS should be ashamed - where is your sense of humanity? The barracks you have the contract for that are holding people fleeing persecution and war - and they are in disgusting conditions. 14 people in one room, amidst a global pandemic. Inadequate hygiene. no room to social distance. Confirmed cases of COVID and yet noone is able to leave. This is shameful and disgusting, showing that you value profit before people and morals. Gross
Ummm… Can I just draw your attention to one testimonial of an asylum seeker being kept in one of your accommodations, Napier Barracks…? “There has been no electricity, hot water, or drinkable water. It’s extremely dark and cold at night. People can’t take a shower and we have to drink water from the toilet tap”.
NACCS should be ashamed of itself. They are managing inhumane camps for asylum seekers in which the conditions are unliveable. At one camp - Napier Barracks in Kent - there are upwards of 14 people to a single room, there have been confirmed cases of Covid amongst residents but people cannot leave, have no ability to distance and a lack of basic facilities for hygiene. Disgraceful.
NACCS Nationwide Accommodation is a UK-based company specializing in guaranteed rent solutions and property management services for landlords. The company offers a unique rent guarantee scheme that ensures landlords receive consistent rental income for up to five years, regardless of void periods. NACCS aims to provide peace of mind through secure rental agreements and comprehensive property management, which includes basic maintenance without hidden fees or additional charges. Targeting both landlords and property owners, NACCS focuses on facilitating the letting of properties while maintaining their condition. The company's turnkey solutions are designed to upgrade properties that may not meet regulatory standards, ensuring they are ready for the rental market. With a wide network of landlords and clients across the UK, NACCS Nationwide Accommodation is positioned to support landlords in maximizing their property investments while minimizing risks associated with rental income.
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