Imelda has been wonderful and very responsive to all of my questions about the California Coastal diet. She answers all of my recipe questions very quickly. She has provided excellent customer service... See more
This test is a gamechanger! When you are tired of every other video telling you carnivore, keto, paleo, vegan, or counting macros is the only answer, then it is time to see how your specific body's en... See more
I purchased kits for my husband, my daughter and myself. I love how much important information is in our results and we feel much more able to make decisions about our diets without all the confusion... See more
At first I was upset because I received unfulfilling information: that I was extremely likely to have problems with x and y things, but I did not have those issues, so what did it mean? Long story short, via email, John at Gene Food provided me with guidance that was of very high value for my nutrition going forward.
I had a fantastic experience with Gene Food. The website was easy to navigate, making the purchase process smooth and hassle-free. The test directions were straightforward to follow. I initially considered Gary Brecka’s testing but found Gene Food offered a similar service at a much better price point.
The test kit arrived quickly, and after sending it back, I received my results within a few weeks. The detailed reports were impressive, especially with the upgrade. My sister, a functional medicine doctor, reviewed the results and was impressed by the comprehensive data provided.
Overall, I'm very pleased with Gene Food and highly recommend it to anyone looking for extensive and reliable test results.
The GeneFood team was responsive and thorough. When I had a technical question, the team arranged a video call directly with the CEO, John O'Connor. John called me promptly via a Zoom video call from his vacation. He answered all my questions - and more. I am very impressed with John and his team as persons and as professionals.
After researching various test kits, I chose Gene Food's kit for its thorough approach and reasonable price. The kit came with easy-to-follow instructions. I upgraded to the premium plan for more detailed reports, and it was definitely worth it. The reports gave me valuable insights into my genetic makeup and dietary needs, helping me make informed decisions about my diet and lifestyle. I did run into an issue logging in to view my results, but when I reached out using the contact form on their website, they responded and resolved it within 24 hours. Overall, I'm very happy with my experience.
I was working with a functional medicine practitioner who ordered a bunch of lab work on me at the time I did the Gene Food test. The results were 100% in line with the results of my lab tests, which was validating for me. I also spoke with a Gene Food rep who went over my results with me in detail. Excellent product and customer service! I highly recommend them; you will receive a wealth of valuable information about your health!
I am happy with the results - they are quite extensive and what I expected. Lots of science-backed explanations.
As a note for improvement - some of the links for the scientific explanation of some genes are not working, and the company could work more on the specific meal plan (although it is good enough as it is - this is not the core service in my opinion).
Very fast response to questions (I had uploaded the wrong file) and also report generation. Interesting report taking into account individual genetic data. One thing I was surprised to see missing was a reference to high Homo-cysteine levels due to MTHFR and B12 methylation issues . . . I will send a note as soon as I figure out how . . .
Very responsive. I did receive a reply within a short time however the description of the services led me to believe that it was a little more sophisticated than simply dietary complete dietary recommendations. That was my fault. Definitely very nice to work with and as far as the far as being trustworthy I would have to say that they're honesty and integrity was Superior to many other companies I have dealt with.
Based on analysis of 3 reviews rated 1-2 stars for Gene Food
Payment issues2 mentions
“When I ordered my genetic test there was an issue at the lab and they never notified me that the testing was processed”
Response time2 mentions
“Have sent several messages with no response”
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Gene Food is a personalized nutrition platform that helps individuals tailor their diets based on their genetic makeup. By allowing customers to upload raw genetic data from services like Ancestry and 23andMe, the company provides users with a Diet Type, customized meal plans, and basic health reports. Gene Food offers various plans, including a DNA testing option that yields more comprehensive insights than raw data alone.
Targeting health-conscious consumers seeking to optimize their diets and lifestyles, Gene Food also features a Health Intelligence membership that provides ongoing access to new health reports and genetic insights each month. With a focus on food sensitivities and nutritional needs, the company aims to empower users to make informed dietary choices that enhance their overall well-being. For those looking to understand how their genetics influence their health, Gene Food presents a data-driven approach to personalized nutrition.
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Review summary
Gene Food receives overwhelmingly positive feedback for its personalized nutrition services, with many consumers praising the effectiveness of its genetic testing and tailored diet recommendations. Reviewers highlight the excellent customer service, particularly noting the responsiveness of staff like Imelda, who assists with inquiries and provides valuable guidance. Customers appreciate the detailed reports that help them make informed dietary choices, often describing the service as a "gamechanger" in their health journeys. However, some users express frustration over subscription issues, including being charged for services they believed they had canceled, and delays in receiving their kits. Despite these complaints, the majority of feedback emphasizes the quality of the product and the positive impact on users' health.
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