My Rental Homes Reviews

This letting and holiday agency is absolutely unreliable so best to be avoided unless you can risk losing our booking just before your travel. We found a property in Sorrento we liked and read a few reviews and one of them was pretty disconcerting as it was about a late cancellation by the managing agent, Guido Terzouli, which left the poor travellers without a booking and distressed. The more concerning was the way Mr Terzouli had replied to the review, rude and agitated; completely unprofessional. I rarely dismiss such reviews but unfortunately on this occasion i did as we really liked the property. Needless to guess what happened to us...we booked and just a few days before our flight Mr Terzouli cancelled our booking offering a downgrade flat which he called a real upgrade. This caused us tremendous pain and finally Tripadvisor helped us to book another flat so we were not going to be homeless in Sorrento! Sadly Mr Terzouli is the CEO of this company...case closed!