NOT OFFICIAL SITE
NOT OFFICIAL SITE - AVOID. SCAMMERS! DO NOT USE!

Reviewers express significant dissatisfaction with Museodelprado Tickets, primarily due to its misleading representation as an official site for the Museo del Prado. Many customers highlight that ticket prices are inflated, with adult tickets costing €29.99 instead of the official €15. A few users mention that they have successfully used tickets purchased from the site, indicating some level of functionality, but this is overshadowed by the overwhelming sentiment of distrust. Common complaints include accusations of scams and confusion regarding the site's legitimacy, with multiple reviews urging others to avoid it. The lack of transparency and inflated fees contribute to a negative experience for most consumers. Overall, the sentiment is overwhelmingly negative, with a strong warning against using this service.
5 months ago
Me parece que hay una confusión con el fin de este sitio. Yo he comprado tickets a veces y no me han estafado ni nada, me han servido como tickets normales para ver una exposición. Es verdad que es un... See more
6 months ago
Ce n'est pas le site officiel du musée, il est mis en avant par Google car sponsorisé, c est une arnaque. Les prix sont multipliés par 2 pour le tarif normal , pas audioguide malgré ce qui est dit.... See more
8 months ago
This company has a site that very much looks like an official site for the Museo del Prado. It sells the official € 15,- adult entry tickets for € 29,99. The only option to select on this site is a ti... See more
NOT OFFICIAL SITE - AVOID. SCAMMERS! DO NOT USE!
Me parece que hay una confusión con el fin de este sitio. Yo he comprado tickets a veces y no me han estafado ni nada, me han servido como tickets normales para ver una exposición. Es verdad que es un servicio lento y algo antiguo, por eso le doy 3 estrellas.
Ce n'est pas le site officiel du musée, il est mis en avant par Google car sponsorisé, c est une arnaque. Les prix sont multipliés par 2 pour le tarif normal , pas audioguide malgré ce qui est dit. Ils vous font payer pour les enfants de plus de 6 ans et c est gratuit. La,faute au référencement de Google. A fuir, des escrocs .
This company has a site that very much looks like an official site for the Museo del Prado. It sells the official € 15,- adult entry tickets for € 29,99. The only option to select on this site is a ticket with audio guide, but the ticket you receive after a few hours (and possibly only because I complained), is the bare ticket without audio guide. If you complain, they tell you the additional € 14,99 is for service costs. DON'T use this site, but go to the official site: museodelprado.es! On the official site the tickets are available immediately. After this review I received an email that I should have downloaded their audio guide (not the official one) from their site, which indeed is a link in one of their emails after all. The official audio guide is € 5,-.
Don’t buy from it, it’s scam.
Ce site vend des places pour le musée Prado en se faisant de l’argent sur le dos de gens. Il vend des places à 35€ pour les adultes et 17,5€ pour les étudiants alors que les vrais prix sont 15€ pour les adultes et gratuit pour les étudiants. C’est inadmissible, surtout quand il s’agit de la culture
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Museodelprado Tickets is a dedicated online ticketing platform for the Museo del Prado, one of Spain's foremost art museums. The company offers a range of ticket options for visitors, including general admission, guided tours, and audio-guided experiences, allowing customers to explore over 35,000 artworks in a flexible and organized manner. With millions of visitors annually, Museodelprado Tickets caters to both local and international tourists seeking to experience the rich artistic heritage housed within the museum. Customers can conveniently purchase tickets online, ensuring a hassle-free entry experience. The platform provides various visiting options tailored to different preferences, including packages that combine access to other major Madrid attractions. By enabling pre-booking and offering detailed information about their services, Museodelprado Tickets aims to enhance the overall visitor experience at the Museo del Prado.
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