Is Monzo a legitimate company?

Yes, Monzo is a legitimate company with a strong presence in the finance sector. It has received numerous positive reviews, boasting a high rating from real customers who appreciate its user-friendly features and reliable service.

Is it safe to use Monzo?

Monzo is considered safe to use, with verified reviews highlighting its secure banking practices. While some customers have raised concerns about scam-related issues, the majority praise its response to customer feedback and transparency.

What services does Monzo offer?

Monzo offers a range of financial services including savings accounts, budgeting tools, and international spending options. Customers particularly enjoy features like saving pots and easy account management through the app.

What payment methods are accepted by Monzo?

Monzo allows various payment methods, including debit card transactions and in-app transfers. Users appreciate the convenience of using their Monzo card for both local and international purchases without extra charges.

How can I contact Monzo for customer support?

Monzo provides customer support through its in-app chat feature, allowing quick responses to inquiries. Users have noted that the support team is generally responsive and helpful.

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Monzo Reviews - Page 2 | CrowdTrust

HomeMonzo Reviews

Monzo Reviews

Name: Monzo Customer Reviews
Creator: CrowdTrust

4.5

|Excellent|60 reviews

Last reviewed 9 months ago

www.monzo.com

TrustScore

4.5

Excellent

60 reviews in total

See what reviewers are saying

AceRimmerFeatured

9 months ago

Monzo makes saving easy

Monzo makes saving easy, rewards are good, investments are simple and pensions allow flexibility and you can now add to your pension fund easily!

Roy HainingFeatured

9 months ago

Always accepted by stores with minimum…

Always accepted by stores with minimum fuss. Use abroad is a pleasure and very convient.

shmuly sheldonFeatured

9 months ago

thier no feeling to explain to work…

thier no feeling to explain to work hard to get money for and have your acount frozen and your funds held i hope nobody ever hase to go through this

Adele BanksFeatured

9 months ago

Easy to use very useful

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Tommy Higgins

1 reviews•New Reviewer

10 months ago

Monzo What’s Not To Line About It!

Just love the simplicity of using this banking app. Everything is so easy to understand and use. Love it.

Helpful?

Phil

1 reviews•New Reviewer

10 months ago

Love it

Love it. Really easy to use. The app has plenty of features. As someone with ADHD, saving to pots and paying from pots has revolutionised my finances.

Helpful?

Dean Winchy

1 reviews•New Reviewer

10 months ago

Great

Great app easy to use

Helpful?

STEPHEN WIGGINS

1 reviews•New Reviewer

10 months ago

Monzo card

I got Monzo card to use abroad way with no extra charges

Helpful?

Junaid Halari

1 reviews•New Reviewer

10 months ago

Great

Lovely bank

Helpful?

Linda Deehan

1 reviews•New Reviewer

10 months ago

I love my monzo so easy to use interest…

I love my monzo so easy to use interest every month is very little and so fantastic to use any where so happy with my monzo

Helpful?

Michael Hill

1 reviews•New Reviewer

10 months ago

So easy to set-up and deal with great…

So easy to set-up and deal with great service

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis

Emma Cousins

1 reviews•New Reviewer

10 months ago

Loving Monzo

Loving Monzo. Wish I had of swapped over a long time ago. So easy and convenient to use. Have recommended to many.

Helpful?

David C. McLean

1 reviews•New Reviewer

10 months ago

Reliable bank

Reliable bank with a good app. Had no issues with them at all.

Helpful?

Mrs Susan Brand

1 reviews•New Reviewer

10 months ago

Letting me know as soon as money comes…

Letting me know as soon as money comes out of my account

Helpful?

Pagirathi Mylvaganam

1 reviews•New Reviewer

10 months ago

It is very trustful bank service and…

It is very trustful bank service and good customer service

Helpful?

Robert John

1 reviews•New Reviewer

10 months ago

Awesome get money that’s coming to you…

Awesome get money that’s coming to you early any problems resolved quickly and always kept up to speed with anything to do with your online bank too job MONZO

Helpful?

Yang A Henrick

1 reviews•New Reviewer

10 months ago

It’s so easy to use and very reliable…

It’s so easy to use and very reliable in saving money.

Helpful?

Jim Glynn

1 reviews•New Reviewer

10 months ago

Easy to use and to understand

Helpful?

Stephen Short

1 reviews•New Reviewer

10 months ago

...........

Helpful?

Madhu Bk

1 reviews•New Reviewer

10 months ago

Easy to transfer money

Easy to transfer money. And trustable.

Helpful?

Dave from stoke!

1 reviews•New Reviewer

10 months ago

Easy to use

Easy to use, overview of all accounts connected in 1 screen

Helpful?

Ryan zee

1 reviews•New Reviewer

10 months ago

Great online banking

Great online banking, would highly recommend

Helpful?

Dimitar Borisov

1 reviews•New Reviewer

10 months ago

Everything great so far

Helpful?

Billie Flint

1 reviews•New Reviewer

10 months ago

i love monzo

Helpful?

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Frequently asked questions for Monzo

Common Issues Reported by Customers

Based on analysis of 7 reviews rated 1-2 stars for Monzo

Customer service4 mentions

“I have been a big fan of monzo”

Account issues3 mentions

“Monzo singled me out and closed my bank account for no reason at all now excuse why made me feel like im not good eno...”

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Monzo

Monzo is a digital bank based in the UK that offers a range of financial services designed to help individuals manage their money effectively. The company provides a free current account, joint accounts, and business accounts, allowing users to organize their finances with features such as instant spending notifications, budgeting tools, and the ability to create multiple savings "Pots." Monzo also offers investment opportunities, enabling customers to invest in various assets starting with a minimum of £1. Targeting UK residents, Monzo aims to simplify banking through user-friendly technology and accessible financial management solutions. The platform is particularly suited for individuals seeking innovative ways to save, spend, and invest their money while benefiting from features like cashback offers and early salary payments. With a focus on transparency and control, Monzo has gained popularity among consumers looking for a modern banking experience.

Review summary

Monzo receives high praise from users for its ease of use and innovative features, with many highlighting the convenience of accessing funds quickly and managing savings through various pots. Reviewers appreciate the app's user-friendly interface and the ability to track spending effectively, making it a popular choice for budgeting. However, some customers express frustration with the bank's handling of account freezes and issues related to scams, indicating a lack of support in critical situations. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many declaring Monzo as their preferred banking solution. The combination of great service and helpful features solidifies Monzo's reputation as a leading choice in finance.

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Based on reviews, created with AI

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Monzo Reviews

TrustScore

See what reviewers are saying

Monzo makes saving easy

Always accepted by stores with minimum…

thier no feeling to explain to work…

Easy to use very useful

Monzo What’s Not To Line About It!

Love it

Great

Monzo card

Great

I love my monzo so easy to use interest…

So easy to set-up and deal with great…

Loving Monzo

Reliable bank

Letting me know as soon as money comes…

It is very trustful bank service and…

Awesome get money that’s coming to you…

It’s so easy to use and very reliable…

Easy to use and to understand

...........

Easy to transfer money

Easy to use

Great online banking

Everything great so far

i love monzo

Frequently asked questions for Monzo

Common Issues Reported by Customers

The CrowdTrust Experience⭐

About Monzo

Company information

Review summary