Easy to order prompt delivery and effective
Easy to order prompt delivery. Very helpful for my post op sciatic pain. Thank you.
Reviewers frequently report negative experiences with Med Fit, citing customer pain points more often than praise. Common complaints include policy, machine, return, even.
A smaller set of reviewers mention positives such as med fit, case, easy, easy order. Overall sentiment is predominantly negative based on 5 reviews and an average rating of 2.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.6 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“I had ordered tens machine and paid for quick delivery”
5 reviews of Med Fit. Filter by what matters to you.
Over a year ago
Easy to order prompt delivery. Very helpful for my post op sciatic pain. Thank you.
Over a year ago
Baught a ems machine when using it the intensity shot up for no reason thaught I was going to have heart attack had electrode’s on my chest they had it back said they repaired it but still faulty didn... See more
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Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 60% are 1–2★.
Easy to order prompt delivery. Very helpful for my post op sciatic pain. Thank you.
There is no refund policy even if you buy in shop and want to return just within an hour without even opening the packaging, the company will not accept it and will not return the product. This is a policy that only favours the company. There is no relation of this policy with customer rights. My husband bought two scrubs and told me I found them to be really expensive and told him to return but when he went again within an hour, he was told there is no return policy.
I had ordered tens machine and paid for quick delivery. Next day should be delivered said Fedex but I 've received nothing. Send them 4 emails but no respond.. There is not item tracking and they ate not able to find out and let me know when item arrives... no recommendations for this shop... really need this machine now 4th day and I don't know where and when will be arriving... in the future never will use this shop
Baught a ems machine when using it the intensity shot up for no reason thaught I was going to have heart attack had electrode’s on my chest they had it back said they repaired it but still faulty didn’t respond second time of complaint
Contacted med fit, after receiving a tens machine from Amazon uk. It should have had a case with it, but arrived without. Sent med fit an email asking if they had stopped supplying cases. The next day I got a phone call from them explaining why you don't get a plastic case any more. They said they would find a case and post it out. The next day I received a new soft case. Excellent service from med fit.
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