10 months ago
Great and fast service, ordered online in the evening and got delivered by lunchtime the next day!! Excellent
10 months ago
Excellent service. Ordered what I needed in the morning and delivered by lunch. The delivery guy was really helpful. Great service.
10 months ago
Second time ordering soil for our garden Both times a great friendly driver,who made sure the bags of soil were placed Where we wanted them,and in a safe Place,,well done. Phil &Dave Peters.
Ordered compost and top soil Tuesday. They delivered Wednesday... I didn't think it would come so fast and no one was home... the delivery man was so efficient and made great communication with me... we spoke over the phone and he put the delivery exactly where I asked. So very happy with the service and exemplary communication. Great job.. Don't know the man's mane but thanks for everything.
Simple and fast
Whenever I order from MD O’Shea’s I have a great experience. It’s always really quick and the deliveries guys have always been so nice and helpful. I love dealing with MD O’Shea.
Reliable and Sound- Bailed me out on short notice after Brooks timber totally screwed me over. Quick delivery, accomodating, and I've only dealt with nice people.
Quick delivery, excellent service.
Excellent customer service. I had several items delivered to my home and ended up needing to return two of the items. The driver picked up the items and I received reimbursement to my credit card.
Efficient hassle free
Eileen is just fantastic at the counter .was in yesterday as I had to return a purchase as it wasn’t suitable returned and met Eileen she went to the trouble of taking out a different product and explained every aspect .She was a pleasure to deal with . Thank you Eileen .
Customer service was horrendous. I rang to ask for an approximate lead time for my order as the email didn’t give any info, it just said we will contact you when it’s in stock, I was told the email was “fairly self explanatory” on the phone. I was calling as I was under time pressure and I just wanted to know if it was going to be days or weeks. I thought it was a fairly typical question to ask, didn’t think it was an over the top request. I was Never asked for my order number, he didn’t want it when I offered and then put me on hold for a few mins to tell me it would probably be in after a day or 2, which seemed like a guess when he didn’t know my name, order number or what I ordered. When I eventually was able to go and collect, I received a mail to tell me to proceed to the plumbing yard to pick it up, when I arrived and showed the email, I was given out to for not arriving with a docket and the attendant begrudgingly went to pick out my item. Will be pretty hesitant in using MD O’Shea’s in future.
Pleasant efficent delivery driver- very helpful. Everything was seamless
Fast delivery, great help from drivers thank you
Placed my order one and it was delivered early the following morning. Excellent service
Debbie from Killarney store was incredibly helpful.
Speedy delivery and excellent customer service care
The items I ordered were delivered quickly and carefully by a helpful friendly driver
Local business, doing things right
1st Feb 2025
Very good service and value for money
Very good communication and update on delivery
I am happy with the services. The wood, coal and the fire lighters arrived just in time. The waxies are very good fire lighters.
Based on analysis of 14 reviews rated 1-2 stars for Md O Sheas
“Last week I've put in a large order for home delivery for the first time, on tuesday”
“Customer service was horrendous”
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MD O'Shea's Builders Merchants is a leading supplier in the home, garden, and building sector, offering a wide range of products and materials for construction and home improvement projects. Located in Ireland, their online platform, www.mdoshea.ie, serves as a comprehensive resource for both professional builders and DIY enthusiasts. The company specializes in providing a variety of building supplies, including but not limited to, smokeless coal, kiln-dried hardwood firewood, kindling, fire logs, and solid fuel stoves. Their product range extends to cater to different needs, ensuring customers have access to high-quality materials for their specific project requirements. Targeting a broad audience, MD O'Shea's ensures nationwide delivery, emphasizing convenience for customers across Ireland. With offerings like the "Buy More, Save More" deals and exclusive online products, they aim to provide value and ease for a seamless shopping experience. Their clientele includes homeowners looking to undertake renovation projects, garden enthusiasts, and professional contractors in need of reliable building materials. MD O'Shea's dedication to offering a diverse inventory and efficient service positions them as a go-to destination for building and home improvement supplies in the Irish market.
Md O Sheas consistently receives high praise for its excellent service and prompt delivery, with many customers noting that their orders arrive quickly, often within hours. Reviewers highlight the friendly and helpful attitude of the staff, particularly the delivery drivers, who ensure that items are placed safely and conveniently. The ease of ordering online and the availability of products also contribute to a hassle-free experience. However, a few customers express concerns regarding incomplete orders, mentioning instances where items were missing upon delivery. Despite these minor issues, the overwhelming sentiment remains positive, with many appreciating the overall value and efficiency of the service. Overall, Md O Sheas is regarded as a reliable choice for quick and friendly service.
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