Lux Trading Firm Reviews

The service offering is novel and fills a niche in the prop firm world. Customer service was very good.

I’ve been burned by two-phase challenges before because I felt forced to rush trades to meet a 30-day deadline. Switching to Lux was the best move I've made. The 1-stage evaluation is straightforward, and because there's no trading days limit, I actually took my time and waited for the right setups. It’s the first time I’ve passed a challenge without feeling like the clock was my biggest enemy.

The new Lux trading rules are very good, i have not yet passed my evaluation but im hopeful to pass . the reset fees are somehow affordable and i trust i will make it.. Customer Support is always on timely and i really appreciate . Looking forward to passing my account and proceed to the next step

I won a giveway. The support is very active. I receive new account on very short delay. I begin experience with them. Very good company.

As always, excellent and quick service.

Good morning, I've been trading with Lux Trading Firm for several months, however I haven't yet been approved for the next phase. Even so, I have to say the company is excellent, as it has taught me to trade consistently, observing the risk management of each operation. I opened a new account on December 3rd, and I'm doing really well, thanks to the rules the company sets, as this protects us; after all, a loss isn't a mistake. I always lost with proprietary companies full of rules, such as trailing stops, which makes us lose the account quickly, and that's exactly what these companies want: to sell more accounts. With Lux Trading Firm it's different; they want us to perform well, aiming for a long-term relationship. Thank you for the support I've received.

I just started trading with Lux Trading Firm and they are different from 99.8% of all prop firms out there today. I would say that they are a genuine trading firm that wants you to grow as a trader and be able to manage risk so that they can make money through you. So you trade with their capital and not some simulated demo account like most others. Prop firms that use simulated demo accounts make their money through the fees that you pay for the account and the profits that you make are taken from this pot. So they make money as long as you fail and therefore they have all sorts of rules that will make you fail. An example is "trailing drawdown". Recommend them!

I joined Lux Trading and passed the first stage of the evaluation, but I broke several rules and my account was fairly reset. Honestly, this made me realize how valuable their strict rules are—they push you to develop discipline and understand what trading truly is. The platform is straightforward, easy to use, and their support team has been great whenever I needed help. Lux Trading is not for people looking for shortcuts or quick profits—it is for traders who are serious about surviving and growing in the long run. In my opinion, this firm is one of the best choices if you want to challenge yourself and become a disciplined trader.

To me their "risk consistency" rule is not complient with proper trading. It is obvious that a corner stone of risk management is to adapt risk exposure according to market conditions. For example traders will adapt their position size to market volatility (it is insane to trade with the same amount of risk when the vix is at 40 or at 20...) or for a given strategy traders will start with low exposure (this is what two times US investing championship winner Mark Minervini calls "dipping your toes in the water") and increase if successful and decrease when less successful. Their "risk consistency" rule forces the trader to choose an amount of risk at the beginning and stick with it until the end of evaluation, no matter how the market conditions change or your strategy works. You can never adapt your risk to volatility or use progressive exposure. If you dip your toes in the water you'll never going to be able to enter if it's warm and if you dive at first in cold water you risk hydrocution... After spending 6 month getting the 3K required to pass the evaluation stage 1 on a 50K account (with 50K you only have 5K to trade in reality that's why it's long) I got noticed by mail, at my request in order to access the next step, that I broke their "risk consistency" rule and cannot access to the next stage. I realized then that I did not pay enough attention to this rule when I signed their form, probably because I didn't expect such a rule to exist. During the process everything seemed right without any notification that I broke this rule, letting me lose my time in that program. I traded in a swing trading style, with a risk of 200$ to 400$ per trade (0.4 to 0.8%) and used progressive exposure with a maximal total opened risk of 600$ (1.2%). Of course I signed the form after reading it twice, so I'm the one to blame for that. One star is for putting such a rule and for letting me loose my time without any alert for breaking of their "risk consistency" rule. I hope this can prevent traders like me to make the wrong choice of prop firm. PS after luxtradingfirm answer : Hello lux trading firm, You can share the details of my trades with pleasure. Make a video out of it too, it would be great, even if I doubt that you would be fair when I read your answer (I broke many rules etc). And by the way think to explain how a trader can deal with your locking rule under changing market conditions such a substantial increase of market volatility, as they could be forced to risk twice they wanted risk just to follow your risk % consistency rule. There something though that I understand in your answer, you have to preserve your real money. And you should not worry for the one star since it's only rating my experience with you, which is really far from good, as people can read my review and judge by themselves if what I am telling is non sense or not. 2nd PS : An increase of volatility occurs in parallel with and increase of fear and uncertainty, so not only do you have moves of bigger magnitude but also moves become more erratic. Having bigger SL and reduced lot sizes is not enough because volatile markets are not just a bigger form of calm markets. The proper way to adapt is to also reduce exposure i.e. lower risk per trade percentage, which cannot be done with your risk consistency rule. Preventing traders to risk 0.5% in volatile markets when they risk 1% in calm markets is not understandable. But again this is only my review and in the same way I would rate one star a 3* restaurant if they served me fish and chips, because I think most people would feel like me and be disappointed.

Guys please be aware for their 1 million dollar account, you can only risk 0.3% of the total 1M and not 6%. This means if your drawdown ever goes above 3k at any point, you've failed. How in the world can anyone ever get to 150k profit target with a max drawdown of 3k. They won't tell you this, they will remain quiet and wait until you reach the target, and then they will say you dint pass! I believe they intentional worded this rule in a very misleading way on their website to lure people in!

When I red other peoples review before Is tarted I thought its just angry people who failed but I just passed 1M funded with the perfect consistent and not leveraging and using the same risk and profit as much tarder can do , and they ill still make an excuse, Regarless of your results, don't waste your money, This feels like a trap from the start

They don't offer a demo account. How on earth could you test your strategy and ensure you're falling within all of the detailed rules if you can't even open a demo account to test out a few trades. Instead they gave me a link to open a demo account on matchtrader, where the symbols and spreads would be different. They expect you to do all of the legwork for them and you still can't even test their own account. On top of everything they have many little exceptions in place designed to disqualify you, so it's basically walking a tight rope at all times - one such example is you can't adjust your stop loss 30 seconds before or after a news event - which is absolutely insane because the spreads get really wide during news events and this is has the same effect as tightening your stop loss, but your not allowed do anything to prevent that or you get disqualified! When I asked their agent why they wouldn't offer a demo account he said it was too expensive. So they can offer $1 million dollar accounts for you to trade but they can't offer you a demo account... These guys and their business model is to profit from your failure, don't spend your money here.

I started the evaluation with high hopes, but several frustrating issues led me to give a 2-star rating. Initially, I used their demo mode, which was a great way to get familiar with their platform. Satisfied with the experience, I moved on to the paid evaluation. However, within weeks, they announced a switch to the Match-Trader platform, supposedly to improve the trading environment and meet trader demands. The integration of TradingView charts was a welcome feature, and at first, everything seemed fine. After the switch, I expected some teething issues, but certain changes directly impacted my ability to trade effectively. One major issue was the restriction on lot sizes. I primarily trade low-priced crypto, which requires large lot sizes, but they imposed a fixed cap on all assets. Initially, they adjusted the cap on some assets without issue, but when I requested an adjustment for a crypto asset priced at a fraction of a cent, they refused. Their response dismissed the obvious logic behind my request, claiming my proposed lot size was "nonsensical." When I pointed out that this restriction didn't exist when I signed up and that I had paid £500 for an evaluation under different conditions, their response was outright dismissive. One representative even told me to "calm down" and questioned "who I thought I was"—an unprofessional and unacceptable response. To be fair, not all their support staff were this rude; previous lot size adjustments were handled politely by a different representative. However, the refusal to address my concerns meant I had to accept that I could no longer trade certain assets, significantly limiting my strategy. Fast forward to today, and yet another major change has been forced upon traders: the TradingView integration on Match-Trader has been removed without warning. I emailed support, only to be told that Match-Trader no longer offers this feature—even though my demo account with Match-Trader still has it?Whether this is misinformation or an outright excuse, it’s hard to believe they would implement such a change without notifying traders. The platform is now worse than before. Basic features that were previously available are gone, like the ability to drag pending order markers, which now have to be entered manually. This is a massive inconvenience for me as a 1-minute timeframe trader—it adds unnecessary delays to trade execution, making trading conditions harder than they originally were when I signed up. At this point, it feels like they are either deliberately making trading conditions more difficult or their system updates are riddled with issues that support is unwilling to acknowledge. I have yet to receive a proper response to my concerns, and frankly, I’m tempted to abandon this evaluation altogether and go with a more reputable firm like FTMO. The only reason this isn’t a 1-star review is that one customer support member has been helpful in the past. But overall, this experience has been incredibly disappointing. It’s clear Lux Trading does not prioritise its traders or their best interests. Reading their replies to negative reviews, it’s clear that Lux Trading is defensive and dismissive of complaints, often blaming traders in a rude manner, even when errors or unclear communication occur. Rather than acknowledging or compensating for system issues, they hide behind technical disclaimers, insisting that traders are responsible for identifying discrepancies in their dashboards. Their responses show a lack of empathy and flexibility, focusing more on enforcing terms than actually addressing trader concerns constructively. This was exactly the tone I experienced when I made a complaint—completely unprofessional behaviour. Instead of handling the issue properly, they were defensive and dismissive, making it obvious they have a lot to learn about customer service. Reading their replies to negative reviews, it’s clear that Lux Trading is defensive and dismissive of complaints, often blaming traders in a rude manner, even when errors or unclear communication occur. Rather than acknowledging or compensating for system issues, they hide behind technical disclaimers, insisting that traders are responsible for identifying discrepancies in their dashboards. Their responses show a lack of empathy and flexibility, focusing more on enforcing terms than actually addressing trader concerns constructively. This was exactly the tone I experienced when I made a complaint—completely unprofessional behaviour. Instead of handling the issue properly, they were defensive and dismissive, making it obvious they have a lot to learn about customer service. Update : Their response perfectly illustrates my point.

han quitado la plataforma metatrader y la nuva no vale nada y han subido los spreads

Thanks to the rules, I believe I'm becoming a much more consistent and disciplined trader. Customer care team is quite nice as well, I haven't had any issues with the response times and issue resolution! Oh, I also just recently got funded so that's exciting too

Lux has been really good for me. Their trading rules help me stay disciplined, and the support team is always there when I have questions

I like that Lux is honest about how they work. They also help traders stay funded. The support team is helpful, and the Risk Desk makes sure I am doing good. A great company overall.

I like their program and system with which they operate. Most notably their transparency, which is quite rare these days. Just make sure you read their rules properly. I spent quite some time with their live chat agents before I joined, I recommend everyone does also as they are not your basic demo prop firm.

Great firm. Their program is well rounded in real risk management. I was an amateur before I joined and some of their rules were eye opening for me. For example, before I never though about basing the risk % on RRC. Now it is very obvious that it is the best way to handle risk and makes it spotting scammers who pretend to be good traders much easier.