Reviewers consistently report positive experiences with LIVE-IN. Customers often highlight julius, live, great, experience.
A minority mention drawbacks around julius, month, contract, tenancy. Overall sentiment is strongly positive with an average rating of 4.5 stars across 19 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 19 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
“Live-in have been very helpful in helping me find somewhere to stay”
19 reviews of LIVE-IN. Filter by what matters to you.
Over a year ago
Julius and Melanie were very supportive with both the move in process and exit process/ including prompt return of my deposit (which is kept in a deposit scheme).
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good service, would choose again.
Julius and Melanie were very supportive with both the move in process and exit process/ including prompt return of my deposit (which is kept in a deposit scheme).
Two years after they attempted to end my tenancy illegally, I have still not been offered any explanation or the basis on which Julius, owner of this scammy letting agency, claimed my tenancy with them was no longer valid, which is very disappointing as they were very quick to rebut my initial review left here. For those who want to get the hang of renting from Julius, here’s a short version of my experience: one month after moving in, Julius said I had to vacate by the end of the following month despite the 6-month fixed term contract, because they claimed the head landlord had terminated their contract and the contract I had with them would expire. I offered to surrender at a cost which they rejected so I continued to stay as according to the housing act mh tenancy would continue to be valid. Hot water and wifi were then shut off for a month. Why they think they could unilaterally cancel a contract is beyond me and I still look forward to an explanation. Julius, will you let me know?
Good agency, everything was fine.
Julius and his team are exceptional and always there to help. Great professionals, they take their business and company seriously and extremely friendly, I was invited out for a coffee on the same day of move in. Would highly recommend Live-in to anyone looking for a new place, you will get a 5* service for sure !
I have stayed with a Live-in property for four months and have had no issues. Any issues with the flat were fixed promptly and overall a great living experience. Thank you Julius
> Lived in a Live-in property for 2 years; > found the company through Open Rent; I found out about Julius and the team through Open Rent, coming from a very problematic situation with my last landlord under a private contract. From the start, the experience with the Live-in team was the exact opposite. Every part of the agreement is well explained, every facet well documented and transparently discussed by Julius/anyone in the team. But...this is pretty standard stuff. What happened when things went wrong? Well, they got sorted in a timely fashion with minimum possible inconvenience for the tenants. Definitely more than can be said for any other landlord(s) I've had experience with in London. In sum, I can't recommend Julius and the team enough. If you're looking for a modern, safe and reputable landlord - look no further, give the team a call. Phil G.
Great experience with them. Julius is a very nice person and always happy to help.
My experience wit live in was so bad Because I was trying to rent a room They made me lose the day and they didn't come when they told me they were coming
We have been working with Live-In for more than 2 years now and they are managing several properties for us. The cooperation is very smooth and we consider them as a friendly, professional and reliable partner!
Live-in have been very helpful in helping me find somewhere to stay. Eugene was great at showing me around the property and Melanie was prompt and straightforward in her emails. I can recommend this company for anyone looking to rent :)
Thank you Julius! It’s been so easy working with Julius, I’m a hands off landlord. He set the property up for me, got the tenants and will manage it on an on going basis. He’s kept in touch with regular updates. So easy and brilliant to work with. He knows this market!
Reliable agency, Melanie and Julius are always keen to offer their help.
Lovely rooms, what you see on the pictures is what you get. Great management, very quick to respond and assist with any queries.
In 5 years in London I found the best agents!! Always ready to help !! Thanks
I was connected to Live-in during my search for a rental flat in Open Rent, & this was a very pleasant experience. Julius was very friendly & helpful from the beginning during all process, i.e. viewing the flat; putting the offer; arranging a meeting with the landlord; contract signed; etc. He’s very patient in addressing my many never-ending questions. Everything went very well, stress-free, quickly, and I’m now settled in my new rental flat. Well done Julius, and million thanks for your excellent support. Please keep going with this great service. Best regards, Moh
My experience with Live In has been great, from the move in process and throughout my tenancy, they have been quick to address any issues and have always communicated with all tenants effectively. Special thanks to Melanie and Julius! Highly recommended!
I have just started living here and till now things seem to be really well managed. The manager took an extra mile for me to get myself settled while maintaining my quarantine. I appreciate such generosity.
Live-in manages a few of my properties in London and I am very pleased with their services. I would definitely recommend them.
No description available for this company yet.
This profile hasn't been claimed by the business owner.
