Excellent service
Excellent service, good communication

London Camera Exchange receives overwhelmingly positive feedback from customers, with many praising the exceptional service and rapid delivery. Reviewers frequently highlight the quick turnaround, often receiving their orders the next day, and appreciate the careful packaging of items. The communication from the staff is noted as informative and helpful, with customers feeling well-supported throughout their purchasing experience. Additionally, the competitive pricing on products, including used items in excellent condition, contributes to a strong overall impression. However, there is a notable critical comment regarding a customer who received a used item instead of a new one, which has led to some dissatisfaction. Despite this isolated issue, the majority of reviews reflect a high level of satisfaction.
A week ago
Lens filter arrived promptly, well packaged
A week ago
Delivery very quick Packed exceptionally well we were worried we had bought a tv broadcast camera as kit was a box within a box within a box Very happy with service will use again
Excellent service, good communication
Good website design and rapid dispatch of camera. Good service and communication.
Absolutely brilliant they go above and beyond. Many thanks Ben and Rachel for all your help .
Smooth transaction & very helpful member of the team. Well packaged item & great communications throughout the purchase & delivery. Thank you very much
Item was as described, came well packaged. Thought it might have had a clean prior to sending. Other than that website clear and camera works well. Would LCE.
On-line ordering simple to follow
Great products carefully described and delivered on time.
Excellant product super service speedy delivery.great price as always
The Sony camera I bought was sold at an excellent price. I ordered the camera on Friday and it was delivered the following day - great service. The camera was very well packaged. On inspection, the camera was (to me) in perfect condition and I am really impressed with the camera and with the speed and efficiency of LCE Gloucester and DPD.
Best platform for used camera kit. 11/10 customer support (thank you Jason), wide range of products, as well as very competitive prices. Thank you 😁
Very quick service. Was stated that it could take up to 14 working days but was delivered in 4 days from order.
Brilliant service, goods arrived as promised, were well wrapped. The DPD service was good, with a secure pin system adding confidence that the parcel would not be chucked at my house (or another!).
Good advice, great service
Sent the wrong lens. No response to emails. Had to open a dispute with paypal. I have bought many times from LCE and they have always been excellent. On this occasion the opposite is true.
Purchasing through LCE branches used to be circuitous, having to apply in an online form for a purchase link that would be emailed, but now it is so much more straightforward. Customer Service across multiple branches has been timely and responsive, and delivery is often next day. Decent warranty cements buyer confidence for a stress free transaction. Highly recommended.
Good communications, well wrapped and quick delivery
This is not the first time that I have purchased a used item from London Camera Exchange (LCE). Every purchase has been the same, the product has been as described and the speed of delivery also timely. I would purchase from LCE again !!
Very effecient service, item as expected.
Easy to order and the package arrived secure and well wrapped. Glad was it sent from your Southampton store where I wanted to purchase it from anyway, due to their ongoing support over the years.
Good price. Fast delivery. What I ordered is what arrived.
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