Review summary

Just Wills & Legal Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

Fantastic service and support

Fantastic service and support completing 2 wills and 4 LPA's. Nic explained everything very clearly, and was always available for a home visit or a phone call. Highly recommended.

Professional and caring

Very happy with the service received from Yulia Newport. She was professional, super efficient, knowledgable and caring when obtaining all the information she needed to be able to provide the services we required. The services were very competitively priced especially as it included two house visits. Highly recommend and have recommended their services to family and friends.

J
Just Wills and Legal services. Richard Green

Our will writer, Richard Green, provided us with an excellent level of service. He is based in Hereford and was always on call and prompt to our enquiries. He talked us through the process of writing our wills and gave solid advice throughout. I have recommended him to my friends. Very well done!

S
Nicoli Bev was absolutely brilliant…

Nicoli Bev was absolutely brilliant professional knowledgeable from the moment we met to the moment we signed the final documents . Couldn’t recommend the company and service enough

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All reviews

208 total β€’ Write a review

Showing 111 - 120 of 204 reviews
MD
5 out of 5 stars

Excellent review

Excellent review. The reviewer was understanding of my requirements, professional in her approach, timely in her output and generally very helpful.

Date of experience: February 11, 2023

P
5 out of 5 stars

Very good service

Very good service

Date of experience: February 9, 2023

AE
4 out of 5 stars

Prompt friendly service

Prompt friendly service

Date of experience: February 9, 2023

UR
1 out of 5 stars

Just Wills attempt to discredit me on Trustpilot

To Just Wills & Legal Services in response to their reply from my previous review. 1. I choose not to share my details with you, I have that right and my dealings are with the Ombudsman going forward. You were given the opportunity to offer me assistance and guidance. 2. In relation to my reviews on Trustpilot, apart from your review I have submitted 4 reviews, two are positive and complimentary, two were not, due to bad service. The whole purpose of Trustpilot is to recommend or to not recommend services to potential customers. Therefore, this does not qualify as a "history" of leaving poor reviews. An unfortunate attempt to discredit my review, which leaves a bad taste from a company offering a service to the public.

Date of experience: December 8, 2022

SB
5 out of 5 stars

Jane was very professional

Jane was very professional, informative and a lovely lady. Made the experience very worth while

Date of experience: November 15, 2022

DS
5 out of 5 stars

Great Experience with Jane Villareal

I found Jane so helpful, so compassionate towards my parents and their wishes and patient to the utmost.

Date of experience: November 14, 2022

PH
5 out of 5 stars

Great service

Great service. Amazing advice and very friendly staff

Date of experience: November 14, 2022

I
1 out of 5 stars

Poor experience from start to finish

Poor experience from start to finish. Just wish I had researched the company in advance.

Date of experience: November 14, 2022

Ma
5 out of 5 stars

Excellent Service at Home

Everything was fully explained to us both. All of our questions were answered. Your representative Natalie was excellent, she was polite and put us both at ease, when discussing all aspects of our will.

Date of experience: November 14, 2022

Ma
5 out of 5 stars

Great Service

Great advice and help received . Thorough explanation of wording given . Friendly helpful and very professional . Would not hesitate to recommend . Jane , many thanks

Date of experience: November 14, 2022

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