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Juni Learning is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
it was w, really A W
I've worked for Juni Learning for three years now. I left temporarily when I had expected to shift my focus to research, but when that fell through, I reapplied. Once a position opened up again, the reapplication process was quick and painless. Juni HQ is great to work with in any situation you can imagine. This review is not promoted by Juni Learning; this is my personal experience. I have nothing but good things to say about Juni Learning, at least from an employee's perspective!
I love the high quality customer service and I love how my kid enjoys the tutoring sessions and isnβt dragging his feet to start. I enjoy being able to get updated through instructors session notes and this keeps me engaged enough to know what my child is currently working on.
very quick response, completely took care of billing situation.
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junilearning.com312 total β’ Write a review
US
My son started to hate doing Math when he was 6th grade. So Juni matched right teachers that he helped him to feel comfortable and build up with math. And now he wants to take high level math class in next year! Thanks Juni! I hope Juni open sessions for Asia evening time,too!
Date of experience: December 10, 2022
US
This is a great service. The tutor is highly trained and knowledgeable. They give weekly reports to show where my child is. The case manager is always on call to answer my inquiries. This is a very organized and professional institute.
Date of experience: December 1, 2022
This has been the best online learning platform we have used. You can go at your own pace and skip around if you like. The videos are quick and to the point with typically clear explanations of what is going on, which is ideal for a lot of neurodivergent kids with attention issues. There is a nice variety of courses that cover a broad range of topics. We are currently in pre-algebra and this has been the most math has made sense to to my son ever.
Date of experience: October 18, 2022
My son has been taking Juni computer science classes for about three years, while in high school. It has helped him to stay focused and determined in achieving his long term goal of going to college and studying computer science.
Date of experience: September 24, 2022
The classes are definitely pricey; I take one 50-minute class each week and the price is $250 per month. However, Juni Learning has amazing instructors. I have taken Python and Investment classes, and currently I am taking Java. My instructors explain everything to me very clearly and always answer my questions so that I am not left confused.
Date of experience: September 20, 2022
The coding course is great. However the customer service and organization of this company is a joke! We have been waiting 4 weeks for them to assign us a tutor. During that time, they still charged us $275.00 for the month of August! Yet we had ZERO lessons that month. Every time i ask when we will get a tutor, i get nothing but excuses. What sort of company is this? When we first joined JUNI, a year ago, we were assigned a tutor fairly quickly. But then we dropped him because he would cancel at the last minute about one out of every 4 classes. That was ridiculous! The only reason i went back to JUNI in August was because my son enjoys their course. However. it's definitely time for us to find another source of coding classes. BUYER BEWARE
Date of experience: September 17, 2022
US
Juni is a great place to work and teach the next generation the fundamentals of coding. Any questions/concerns I have are always answered within 24 hours, and urgent concerns are answered almost immediately. The resources for instructors are also wonderful: Juni provides endless resources for instructors to feel prepared and ready for classes, and a tight-knit instructor community where anyone can ask questions and just chat!
Date of experience: September 4, 2022
My 12 yo recently started taking classes at Juni learning. He had tried group settings before but it did not work for his personalized learning. Therefore we had decided to try Juni learning. He loves the classes and the 1:1 experience he is getting. My son has had some previous knowledge and thus I had asked the instructor to find out where he is at and start from there. I also love that there is a club section where you can have homework help.
Date of experience: August 25, 2022