friendly staff
friendly staff good service

Josephs Estate Agents is a property sales agency based in Bolton, UK, offering a cost-effective solution for homeowners looking to sell their properties. The company provides a low fixed fee service starting at £299, making it an attractive option for individuals seeking to minimize selling costs. Josephs Estate Agents lists properties on major real estate platforms, including Rightmove, Zoopla, and Prime Location, ensuring broad visibility for sellers. The target market for Josephs Estate Agents includes homeowners in Bolton and the surrounding areas who wish to sell residential properties, whether they are new builds, re-sales, or repossessions. The company also offers virtual valuations and viewings to accommodate clients’ needs in a modern, digital-first environment. With a streamlined approach to property sales, Josephs Estate Agents aims to provide professional support while keeping expenses manageable for their customers.
Josephs Estate Agents generally receives high praise for its excellent service and professionalism, with many reviewers highlighting the helpfulness of staff members like Daniel Farran and Lincoln Leech. Customers appreciate the efficient handling of property transactions and the clear communication throughout the process.
However, there are notable complaints regarding the conduct of certain staff, particularly Adam, who is described as unprofessional and untrustworthy, especially concerning deposit refunds and property conditions. Some reviewers express frustration over poor communication and lack of updates, which detracts from the overall experience. Despite these criticisms, the majority of feedback reflects a positive sentiment towards the agency's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 71 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“They have always been prepared to go the extra mile ensure excellent customer service”
“These agents are extremely rude and unprofessional”
71 reviews of Josephs Estate Agents. Filter by what matters to you.
Josephs Estate Agents offer a great service at competitive rates. They are proficient in what they do and did a superb job in helping us to sell one of our properties. We would definitely use this agent again to sell our properties in the future.
josephs estate agents did an excellent job of selling my house communication was very good,the photographs and description of the property was very good.all done for a very modest price
Excellent service throughout sale, kept us fully informed at all times, very competitive fee, unbeatable value
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Josephs Estate Agent recently sold my house I was very happy with their service they were brililant they went that extra mile i would definitely recommend them Philomena Nelson
Very competitive price and excellent service. Flexible communication style including phone, Email and Text messages which has been a real advantage and seems to have speeded up the process. The professional pictures were superb and Adam was more than willing to take extra photos to ensure a full and complete representation. Some low priced estate agents are concerned only with selling as many homes as possible and the price achieved may sometimes be diluted. This does not seem to be the case with Joseph's; Several offers were received and the team handled the negotiations to help get the best price and then liased with the solicitors. I paid an extra £50 for accompanied viewings which has saved me so much time and well worth the premium. Thanks
Josephs offer an excellent service. Definitely 10 out of 10 for a professional,efficient & friendly service. Thank you for making the sale of our property so easy, Kind regards Andrea & Steven McCarthy
Absolute world class service. Helped and supported me throughout my sale journey. Even helped me out of hours and supported me with advice and guidance on my new house. An agent who goes the extra mile for a minimum fixed fee which cannot be beaten.
Really pleased with the service provided to me selling my house with Joseph’s Estate Agents on Smethurst Lane Bolton. I found all the staff very helpful, efficient and always very pleasant. They certainly go out of their way to get you the best price. They were super efficient with regard keeping me updated both via phone and emails. I was sceptical at first as their fees are much lower than the bigger companies but I have to say there service is just as good. My house sold within a week so if you are looking for the service of an estate agent you can’t go wrong with Joseph’s.
Great customer service and support during purchase. Very flexible viewing offered, I made my offer and was continually updated with progress of my offer up until it was accepted. Firm was very good with arranging time for surveyors etc. Very smooth process, i was very impressed!
Excellent service from Josephs Estates agents Bolton. Great communication would highly recommend
I was a bit nervous about using an agent I had never heard of but the fees were so favourable I thought it was worth a try. So glad I did, the service was excellent. The property sold on the first viewing and we were kept updated and informed throughout. As a seller, I would definitely use them again and would have no hesitation in recommending them.
A quick, efficient and professional service for a very reasonable cost and with no hidden charges. Josephs sold my house in Horwich unbelievably quickly and then followed up with great communication. I would definitely recommend Josephs to anyone who might be considering selling their house, for the money you just can't beat them. Nice friendly staff too!
Fast and friendly service ,would definitely recommend .......smooth process with no hassle at all👍
From first contact to an acceptable offer being received Josephs provided an efficient and courteous service and by their commitment ensured a fast conclusion
Customer Service With A Smile 😁 Polite, friendly, and helpful... Looking forward to working together some more in future 😉...🏘
Contacted Joseph’s estate aged. They was very knowledgeable about the area . Polite . And we’re very good to deal with . Extremely competitive fees . Would definitely use again . Ged
Warm welcome
Josephs Estate Agents is a property sales agency based in Bolton, UK, offering a cost-effective solution for homeowners looking to sell their properties. The company provides a low fixed fee service starting at £299, making it an attractive option for individuals seeking to minimize selling costs. Josephs Estate Agents lists properties on major real estate platforms, including Rightmove, Zoopla, and Prime Location, ensuring broad visibility for sellers. The target market for Josephs Estate Agents includes homeowners in Bolton and the surrounding areas who wish to sell residential properties, whether they are new builds, re-sales, or repossessions. The company also offers virtual valuations and viewings to accommodate clients’ needs in a modern, digital-first environment. With a streamlined approach to property sales, Josephs Estate Agents aims to provide professional support while keeping expenses manageable for their customers.
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