I have been using Jiga since July 2023 and am continually impressed not just by the parts we have received but the incredible level of support from Michael A., the entire team at Jiga, and the long list of Jiga partners.
In that short time, our team has submitted over 70 RFQs and received 100s of parts. Of those parts I can only remember 2 that arrived out of spec, both of which were replaced immediately at no extra cost and caused no delay to our already tight timelines. We’ve had a number of CNC’d aluminum, stainless, and high-carbon steels with a variety of finishing techniques applied, all at an incredible price. My bearings have fit perfectly, every time. One vendor spent weeks working with us on refining an over-molding process, testing suggestions rapidly to achieve a result that was far beyond our expectations. Other parts include CNC’d ABS with painted finish, bent sheet metal with PEMs, welds and galvanized finished, 3D-printed MJF and polyjet, the list goes on.
Because you have a direct line of communication with the teams making the parts, there is an added level of ownership and accountability from each vendor that you do not see with other platforms. This direct communication as well as the commenting tools on the Jiga platform greatly reduce the errors on parts received.
We are actively switching to have more parts made on this platform to further drive down BOM costs and have part delivery dates that are reliable and consistent. At this point, there are Jiga employees and partners whose names are commonplace in our office, because of the reliable, high-quality parts we are receiving time and time again.
Mechanical engineer, hardware design for autonomous mobile robotics, 10 years in industry.