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HomeHomeCare Medical Equipment Reviews

HomeCare Medical Equipment Reviews

5 out of 5 stars
5 out of 5 stars
5.0
|Excellent|41 reviews

Last reviewed over a year ago

TrustScore

5.0
5 out of 5 stars
Excellent
5 out of 5 stars
41
4 out of 5 stars
0
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
0
41 reviews in total

Review summary

HomeCare Medical Equipment consistently receives outstanding reviews, with customers praising the exceptional service provided by Tony and his team. Reviewers highlight the quick delivery and installation of high-quality hospital beds, emphasizing the seamless process from start to finish. Many express gratitude for the support and understanding shown during critical times, particularly after surgeries. The company's commitment to customer satisfaction is evident, as people frequently recommend their services to others in need. The professionalism and genuine care exhibited by the staff contribute to a positive experience, making it clear that HomeCare Medical Equipment excels in meeting the needs of its clients. Overall, the sentiment is overwhelmingly positive, reflecting a strong reputation in the community.

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Based on reviews, created with AI

See what reviewers are saying

Michelle Kelly
Michelle KellyFeatured

Over a year ago

5 out of 5 stars

Review

Thank you again for the great service

Sarah
SarahFeatured

Over a year ago

5 out of 5 stars

Great customer service

Great customer service

Megan Reilly
Megan ReillyFeatured

Over a year ago

5 out of 5 stars

Highly recommend

Highly recommend, brilliant customer service.

Leanne Caulfield
Leanne CaulfieldFeatured

Over a year ago

5 out of 5 stars

Would highly recommend the products…

Would highly recommend the products used.

Filter by rating:
Consumer
Consumer
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Great service

We contacted Tony for a bed for my mum following her knee op, Tony was great. Great communication, delivered the following day. Set up was quick and easy. New mattress used. Made life easier for us all during a challenging time. Thank you

Helpful?
Matthew Sturgis
Matthew Sturgis
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Excellent service

Excellent service - efficient, fast and friendly. And an excellent product too. The adjustable bed transformed my wife’s convalescence into a positive experience. Would warmly recommend.

Helpful?
Anonymous
Anonymous
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

The customer service we received was…

The customer service we received was none other than exceptional and I would highly recommend Tony and his company. At a very difficult time Tony accommodated and was prompt with the deliver of an electric bed. Assembly was quick and smooth. Communication throughout the time of hire was quick. Thank you for all your help. Much appreciated. Highly recommend.

Helpful?
Lorraine Alexander
Lorraine Alexander
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

I contacted Tony about renting a bed

I contacted Tony about renting a hospital bed as my son broke his ankle and could not get upstairs - I received a message back the same day and agreed a date / time for delivery. Service was exceptional and professional and Tony was lovely. I definitely recommend Home Care Medical Equipment.

Helpful?
Michaela Quinn-Sweeney
Michaela Quinn-Sweeney
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Exceptional care

My husband was in a serious car accident and was in a lot of pain. I contacted Tony about renting a hospital bed and received a message back the same day with dates and times for delivery. The service recieved was exceptional and the professionalism meant that it was one less thing to stress about. I would fully recommend Home Care Medical Equipment.

Helpful?
Karen
Karen
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

From start to finish Oisin was…

From start to finish Oisin was fantastic and made us feel nothing was a problem.. it was so easy rang and without a day the bed was up and working prefect with no hassle at all and then when we where finished taken away with no problem… I would recommend home care medical equipment

Helpful?
Celia
Celia
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Unique and wonderful air mattress matress

This is a very good bed with an exceptional air mattress. I had to lie on my back for a long time but, to the surprise of district nurses and carers never had even a hint of a bed sores. Plus I was really comfortable thanks to its unique way sending air through a series of channels and keeping it always moving, like a massage that is so slow you dont know it is happening, I also helped my arthritis. Service reliable and kind. It easily earns its five stars from me

Helpful?

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customer
customer
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Highly recommended

Amazing and genuinely caring and friendly service. Tony delivered and installed a hospital bed within a few hours and gave me lots of helpful tips. It was a great relief to get such good support when you need it. Highly recommended.

Helpful?
Ami
Ami
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Found Tony's company on the internet…

Found Tony's company on the internet when I needed a hospital bed to look after my ill mother at home. Received prompt delivery of bed. Tony took the time to explain to me how to use bed. Excellent service all round.

Helpful?
Audrey
Audrey
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

Absolutely outstanding

Absolutely outstanding, and I'm so grateful. I needed to hire a hospital bed 'asap' but service is such a minefield, especially when you don't know where to start so I came to the reviews here and based my decision on that. Tony and Orsin were utterly superb. Nothing was too much trouble and on top of that they were able to get a bed in place (delivered and assembled) literally within hours. They were also so kind and compassionate in their approach - which I think sometimes is overlooked because the time you need this support is often near an emergency of sorts, and their professionalism was so reassuring. I couldn't recommend them more. Thank you so much.

Helpful?
Afzal Hussain
Afzal Hussain
1 reviews•New Reviewer
almost 2 years ago
5 out of 5 stars

I took a bed from home care for hire…

I took a bed from home care for hire and let me tell you. The best decision I made. My sales rep and coordinator was a gentlemen called Tony. Lovely chap. Very understanding and very flexible. Gave me a few extra days on the house and was really understanding as my mum just came out of hospital. Will be referring them to friends and family!!!!

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Absolutely fantastic Service.

Absolutely fantastic Service.. My friend recommended this company, and I have to say they have been an absolute pleasure to deal with from my first enquiry right through to collection. Tony has been amazing providing a high quality service, even through time/date changes on my behalf.. Would highly recommend this company. Ailish

Helpful?
Jitendra Pattani
Jitendra Pattani
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Tony and his team provided an…

Tony and his team provided an outstanding and seamless experience from the time the bed was delivered to its Collection . Great client experience in all aspects!

Helpful?
Lisa
Lisa
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Great service from Oisin

Great service from Oisin. Brand new bed. Assembled quickly on site. Reliable delivery and collection. Thoroughly recommend.

Helpful?
Farizeh Ahmed
Farizeh Ahmed
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Really excellent

Really excellent. Rented a short term hospital bed. High quality equipment with very personalised, efficient and responsive customer service. Would recommend highly.

Helpful?
andrea irwin
andrea irwin
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Lifesavers

This is a review I write with absolute pleasure 😁. After my husband had a horrendous biking accident last year ,there was no alternative but to hire a hospital bed for downstairs in our home. This company was recommended to me by a friend of mine who is an O T for the trust. On that note I didn't hesitate on making the call. From the minute Tony picked up the phone, I instantly knew I'd made the right choice. Everything was discussed very simply, Tony came from Monaghan,installed the bed ,went through a few minor details about the bed etc and that was that. The payment was done as normal via online and when we needed it for a few weeks longer ,it wasn't a problem. Everything was done with such ease . Tony , you are a true ambassador for this company and I would just like to say a huge Thank You, for all your help . I will not hesitate to recommend Home Care Medical to others if they should need it 👏

Helpful?
Amanda Parr
Amanda Parr
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Genuinely helpful

Tony has been amazing from first enquiry to bed pick up. He was extremely accommodating when dates changed with my daughters hospital release date, and extending the time needed. Nothing was ever a bother. Genuinely kind and helpful person, and would highly recommend.

Helpful?
Daragh Donohoe
Daragh Donohoe
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Brilliant service from Tony and his team

Brilliant service from Tony and his team at HomeCare Medical. I needed a hospital bed for my father on his discharge from hospital and I could not have asked for more. Thanks again.

Helpful?
howard bell
howard bell
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

I contacted Oisin in a state of panic

I contacted Oisin in a state of panic, I needed to hire a hospital bed asap, the bed was delivered the next day. Oisin went out of his way to facilitate my father’s needs, the service he provided was second to none, he took a massive load off my shoulders, I’ll always be very grateful and wouldn’t hesitate to recommend him to anyone. Howard Bell

Helpful?
Mack
Mack
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Excellent service from Tony

Excellent service from Tony! The bed we rented was of the highest quality and so was the service. Thanks again. Sarah/London

Helpful?
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About HomeCare Medical Equipment

HomeCare Medical Equipment specializes in the rental of hospital beds and stairlift solutions for home use in London and the surrounding counties. With over 15 years of experience in the medical industry, the company provides high-quality electric hospital beds designed for short-term needs, catering to individuals recovering from surgery or transitioning back home after a hospital stay. The rental service includes next working day delivery, installation, and demonstrations, ensuring that customers receive the necessary comfort and support during their recovery. In addition to hospital beds, HomeCare Medical Equipment offers stairlift services, allowing clients to navigate their homes safely and effectively. The company's focus on customer care ensures a seamless experience from initial consultation to delivery and installation, making it a reliable choice for those in need of mobility aids and medical equipment in London and nearby areas such as Surrey, Kent, and Essex.

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