Staff were knowledgeable
Staff were knowledgeable, friendly and so helpful
Staff are accommodating and very approachable. They are knowledgeable when asked about the products.
Very pleased with HMV CD delivery. Arrived on time and exactly as described by the seller.
It was easy to access my tickets through the app.
Clear messages and no problem with tickets
Staff were knowledgeable, friendly and so helpful
As always when I buy from HMV, I received excellent service. I was informed when the item was sent and confirmation when it was delivered to my address. The product was well packaged and undamaged on receipt. I have received a quality item and I cannot fault the service. Full marks to HMV.
Royal mail claimed they delivered, but have not received my delivery. Very disappointed
Super fast dispatch. Very well packed
The lad in store really helpful , and quick delivery!
Quality product, quick service
Delivered on time packaging best in the business for vinyl costs slightly more but definitely worth it.
Helpful staff, good service who took their work seriously! What more can you praise for!!
Quick shipping good communication fast and efficient service.
Easy to use web site for ordering and reasonable cost to get free delivery.
The range of items online and in store have expanded which means that I am able to get a lot more of the movies that I want as well as collectibles.
Very good service
Always professional with prompt despatch and easy to deal with.
Fabulous service from friendly staff instore (Wakefield) to fast arrival of blu ray to said store. Terrific.
Quick delivery and good product!
Have had no trouble at any stage. Was a great experience. Will hopefully use them again.
Arrived quickly and as advertised
Great service
Pre ordered a vinyl, dispatched and delivered within 3 days of release, packaged well
Easy to order online and pick up from the store
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Reviewers consistently report positive experiences with hmv (UK). Customers often highlight service, delivery, good, great. A minority mention drawbacks around delivered, delivery, mail, royal. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.