Last reviewed over a year ago
Over a year ago
Placed a order 19/6 , other than a order confirmation which is clearly automatic, trying to contact this company is impossible ! 6 separate emails sent, filled in contact form on website numerous time... See more
Over a year ago
I cancelled this order as it took so long refund me in full
Over a year ago
I recently bought a charger pack from HD TV entertainment which I am really pleased with. It’s a great product and really pleased with it! In addition, I managed to lose the blue magnetic disk in abou... See more
I bought a game stick 2 few of the games don't work and the ones that do crash I've played on both medal of honor ps1 and half way through they crash i contacted customer service 3 times now they replied once told me what to do which I did and nothing changed also the hdmi extension cable broke in my tv when I took it out the metal part was still in the tv...poorly made I paid 59.99 for something that don't work properly
So I placed an order last Sunday for Air Buds Max - I received order confirmation for next day delivery. So I was expecting them Tuesday but nothing arrived. I requested the tracking information on 3, 4 occasions and every time I got a reply but they wouldn’t give it to me. Just said they can see it has been dispatched by Royal Mail and will be with me by the weekend. They duly turned up yesterday as they said. But it makes you nervous when a seller has a 2.8 rating. As for the goods amazing quality, you would have to really know your stuff to know the difference between them and the Apple ones.
Another Scam business! Do NOT buy from their website or from their FB add. I never received my item.
pure shite! The item had already been opened and was probably an item previously returned as per the other reviews. I wont bother with the details but substandard quality etc... i wont return the item to allow the same cycle to continue. i regret not reading the reviews prior to purchase. Avoid these scammers.
No indication that the item I returned for a refund has been received.and obviously no sign of a refund.
Game was ok but nowhere near as good as others on the market for less money
Bought a game stick 2. Great product, excellent customer service.
Reading light purchased as a Christmas Present for my avid reading daughter. She loves it!
Wouldn’t even rate this company a 1* but I had no choice, I purchased a hd game stick pro which was damaged, the company guided me to fix the game stick myself to which I refused. I’ve send the product back, and I’ve send several emails no refund send back to me. Still not refunded my money yet I have send damages stick back. Company have now restricted me from their website and are not replying to any of my messages. Very poor
Ordered item from here 28th December 2024 Have had no delivery details and no update, no replies to emails sent either.
Item arrived, not very good quality, does not do as it says. Returned end of November now in January and still no refund, sent lots of emails but customer service very poor. Will not buy from them again or recommend!!!
Stay away from these people faulty product its been over 8 weeks no refund! Sent them countless e mails! No response
It doesn't work on my TV
I have just received my game I ordered and I’m so pleased to receive it can’t wait to play with my grandchildren at Christmas excellent present for all the family with so many games to play thank you for the quick service the updates and a great service I received will definitely recommend to everyone merry Christmas
Received item and not as expected, so returned as advised by customer services. Parcel sent and was received by the supplier and over 2 weeks later still awaiting a refund, after emailing them and no response.
Product did not work properly. Returned it, it was signed for still waiting for my refund after two weeks. When chased they want the tracking number which has been provided but now no response or refund
Shocking company. No communication at all. No effort has been made on their part to contact me regarding my order. No phone number to contact them either. Very unprofessional company
Ordered an item and now can't login as my access has been blocked. However it appears the login issue was not our end and item has been received and looks good so far. Makes a good gift for any age.
Order has been received and I can’t track it, the seller keeps saying it will arrive the next day 3weeks later still waiting
No problems with company .sent an item back last Tuesday the 22/10/2024…received refund yesterday 31/10/2024…they replied to every email sent …would use again
Based on analysis of 65 reviews rated 1-2 stars for HD TV Entertainment
“I cancelled this order as it took so long refund me in full”
“6 separate emails sent, filled in contact form on website numerous times and never had a response”
“Placed a order 19/6 , other than a order confirmation which is clearly automatic, trying to contact this company is i...”
“I never received my package apparently it had the wrong address on it and it was returned to sender so I am trying to...”
“Very little communication, I've had to chase for delivery, gamestick was disappointing and took too long to respond...”
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HD TV Entertainment is a UK-based retailer specializing in wireless gadgets and toys. The company offers a diverse range of products, including accessories for popular smartphone brands like iPhone and Samsung, wireless earphones, and innovative gadgets such as HD projectors and gaming consoles. With a focus on providing the latest technology, HD TV Entertainment caters to tech enthusiasts and consumers looking for quality entertainment solutions. Customers can browse and purchase a variety of items directly from the company's website, www.hdtventertainment.co.uk. The platform features competitive pricing and frequently updated offers, making it a convenient destination for individuals seeking modern electronic devices and accessories. By prioritizing UK stock, HD TV Entertainment aims to deliver prompt delivery and reliable service to its customer base.
HD TV Entertainment receives a mixed reception from customers, with many expressing dissatisfaction regarding service and refunds. Reviewers frequently mention poor communication, citing difficulties in contacting the company and delays in receiving refunds for canceled orders. A significant number of consumers report not receiving their items at all, leading to frustration and claims of being scammed. However, there are positive remarks about specific products, such as chargers and game sticks, which some customers find to be great quality. Additionally, a few reviewers commend the company's helpfulness and service when issues arise. Despite these positives, the overwhelming sentiment reflects disappointment, particularly in customer support and fulfillment processes. Overall, HD TV Entertainment struggles to meet customer expectations.
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