Review summary

Gills Building Supplies Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

GN
Easy to order and find what you need.…

Easy to order and find what you need and all at a great price. Plus the quality is always very good.

D
Great quality products with zero fuss

Great quality products with zero issues. Great communication from delivery driver and dispatching teams. Cannot fault and will use again

c
Very happy all meterals delivered on…

Very happy all meterals delivered on time very happy staff

K
Very helpful sales team

Very helpful sales team. Items delivered promptly by considerate drivers. Very competitively priced products and always have items in stock. Very good communication and buying experience.

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All reviews

622 total • Write a review

Showing 61 - 70 of 618 reviews
sa
5 out of 5 stars

excellent service delivered before the…

excellent service delivered before the time i arranged

Date of experience: April 9, 2025

r
5 out of 5 stars

Fast reliable delivery

Fast reliable delivery, friendly staff, great prices, overall an excellent company, what more could you want

Date of experience: April 7, 2025

DC
5 out of 5 stars

Good quality

Good quality, well priced products. Friendly and helpful staff. Prompt delivery when ordered online and in store

Date of experience: April 6, 2025

A
5 out of 5 stars

Good products at competitive prices and…

Good products at competitive prices and prompt delivery by friendly drivers

Date of experience: April 4, 2025

AP
5 out of 5 stars

So easy to order quick service

So easy to order

Date of experience: April 4, 2025

DR
5 out of 5 stars

Perfect!

Straightforward to order, next day delivery, driver was superb. Hassle free. Perfect!

Date of experience: April 3, 2025

MM
2 out of 5 stars

Soil is not 10mm screened as advertised

I ordered a bulk bag of topsoil advertised as 10mm screened, but what arrived was far from what was promised. The soil was not screened at all—it contained large chunks, as well as bits of glass and tiles, making it completely unsuitable for flower beds. Initially, I was impressed with the delivery service. The driver was friendly and even made the effort to drop the bulk bag close to my gate, which I really appreciated. However, the quality of the product itself was extremely disappointing. I had already moved some of the soil before realizing the extent of the issue, so I don’t expect a full refund, but I am very frustrated by the false advertising and poor quality control. I have reached out to the company with photo evidence and am awaiting a response. Very disappointed as I bought due to them advertising the quality of soil compared with other local companies!

Date of experience: April 1, 2025

JR
5 out of 5 stars

Top quality products and service

Bought our garden items online and they were delivered the very next day and the driver was excellent in accommodating where we wanted the items placed. Very impressed with the service all round

Date of experience: April 1, 2025

JB
5 out of 5 stars

Excellent service

Excellent service. Always very helpful on the phone. Everything was as per description.

Date of experience: March 31, 2025

Is
5 out of 5 stars

Next day delivery

Next day delivery, despite ordering on a Sunday afternoon. Great service and delivered by driver with great sense of humour and professionalism. Definately would order from them again.

Date of experience: March 25, 2025

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