Review summary

Gills Building Supplies Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

GN
Easy to order and find what you need.…

Easy to order and find what you need and all at a great price. Plus the quality is always very good.

D
Great quality products with zero fuss

Great quality products with zero issues. Great communication from delivery driver and dispatching teams. Cannot fault and will use again

c
Very happy all meterals delivered on…

Very happy all meterals delivered on time very happy staff

K
Very helpful sales team

Very helpful sales team. Items delivered promptly by considerate drivers. Very competitively priced products and always have items in stock. Very good communication and buying experience.

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All reviews

622 total • Write a review

Showing 41 - 50 of 618 reviews
MA
5 out of 5 stars

Very efficient

Very efficient, no complaints

Date of experience: May 4, 2025

IP
5 out of 5 stars

Alround great service

Alround great service. From original order online to the phone calls to add some delivery information. Friendly professional service. Was delivered on time and exactly to instructions. Will most definitely use you guys again and again.

Date of experience: May 4, 2025

MR
4 out of 5 stars

Chipping delivery

Delivery driver was very helpful and product was good. Not sure if it covers 10m squared thickly enough so probably will need another bag

Date of experience: May 3, 2025

CM
5 out of 5 stars

Easy to order

Easy to order, great communication and prompt delivery , would definitely use again.

Date of experience: May 3, 2025

L
5 out of 5 stars

Friendly service as always

Friendly service as always. I ordered a large amount of gravel and was a little worried and the delivery, no need though the delivery driver was excellent and made it look easy, thank you.

Date of experience: May 3, 2025

DM
5 out of 5 stars

Good service…

Ordered on line.polite phone call with prompt delivery.driver polite and helpful.can highly recomend

Date of experience: May 3, 2025

c
2 out of 5 stars

I had an email telling me my delivery…

I had an email telling me my delivery would be between 09:00-16:00 so i sat in all day. At 16:00 no sign so i called and they asked me for my details. I was then told a driver was loading my order up and would be with me shortly.wasted all day waiting in for nothing.

Date of experience: May 2, 2025

ms
5 out of 5 stars

Absolutely spot on service

Absolute spot on service , spoke to gary this morning and I wanted a ton off pea gravel delivering to Walsall after I’d rang a few others saying Tuesday at the earliest , gary said two mins I’ll see what I can do , fair play gary got my delivery done today same day as ordering costing was perfect , product exactly what I wanted , and the delivery driver sorry didn’t catch you name was spot on and helpful too , dropped exactly where I needed it , massive praise too you staff guys , gary and the driver do you credit as a company , highly recommended always be the only place I use from know on Massive thanks guys aka gary and delivery driver

Date of experience: May 1, 2025

DI
1 out of 5 stars

Poor attitude of delivery driver

The order arrived a day late. The delivery driver was not happy that my house was a few metres walk from the kerb. He said the company policy was kerbside delivery. He did bring the order to my house but clearly was not happy about it. I am 66 years old and terminally ill so I depend on deliveries being brought to my door. I will not use this business again.

Date of experience: April 21, 2025

VJ
5 out of 5 stars

Good price and quick delivery guys so…

Good price and quick delivery guys so friendly and helpful

Date of experience: April 17, 2025

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