Review summary

Gills Building Supplies Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

GN
Easy to order and find what you need.…

Easy to order and find what you need and all at a great price. Plus the quality is always very good.

D
Great quality products with zero fuss

Great quality products with zero issues. Great communication from delivery driver and dispatching teams. Cannot fault and will use again

c
Very happy all meterals delivered on…

Very happy all meterals delivered on time very happy staff

K
Very helpful sales team

Very helpful sales team. Items delivered promptly by considerate drivers. Very competitively priced products and always have items in stock. Very good communication and buying experience.

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All reviews

622 total • Write a review

Showing 101 - 110 of 618 reviews
B
3 out of 5 stars

Product fine, delivery not ideal

Product is fine and delivered promptly (couple of broken slabs) but you have to download an app to find out when they are delivering and they did not check the delivery and turned up with a tail lift and pallet truck so had to be left in the street.

Date of experience: February 3, 2025

dj
5 out of 5 stars

Brilliant service and products

Brilliant service and products

Date of experience: February 1, 2025

TC
3 out of 5 stars

Driver just left the fence panels on…

Driver just left the fence panels on the front lawn. Didn’t t even knock on the door. Im just glad they were still there when I realised that they had been delivered.

Date of experience: February 1, 2025

AS
1 out of 5 stars

Used for first time on a large building…

Used for first time on a large building project. Let us down on delivery without any notice. Cost a day's labour due to non arrival of materials.... will stick with other 3 builders merchants we are using currently.

Date of experience: January 30, 2025

L

LT

US

5 out of 5 stars

Customer Service

Had a delivery today to my father-in-laws property in Cannock. The driver (Chris) was accommodating, professional, polite and made sure we were happy with where he placed it. He then checked we had everything and were satisfied prior to leaving the property. Chris is a credit to the company, reflecting their high standard of service.

Date of experience: January 30, 2025

lp
5 out of 5 stars

Very good service

Very good service

Date of experience: January 29, 2025

GP
5 out of 5 stars

The person I spoke to online was…

The person I spoke to online was brilliant. So I ordered online and was delivered on the Friday. Gary.

Date of experience: January 28, 2025

KC
5 out of 5 stars

Great company,competitive prices and…

Great company,competitive prices and really helpful and friendly staff. Free delivery was fantastic and really prompt. Other companies were charging for delivery even though i was already spending alot. Gills was free delivery. Will always use them In the future.

Date of experience: January 27, 2025

N
5 out of 5 stars

Great prices and service

This was my first order from Gills, and it certainly won't be the last. Great prices, great customer service and friendly helpful delivery driver. First class all round

Date of experience: January 26, 2025

c
5 out of 5 stars

Quick and efficient

Quick and efficient

Date of experience: January 25, 2025

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