GH Property Management Services Reviews

GH Property management Services, have being managing our Estate for number of years, i am very pleased with their services, they work on very high level, and very professional. Five stars! I would highly recommend their services. regards, Stephanie

The 2019 accounts were 9.5 months late. The 2020 accounts are currently 4.5 months late (from the longstop) and counting. They have ignored informal AND formal requests for access to Company registers and back-up invoices for the accounts even though they are legally obliged to give access to them or a copy of them. Money I sent them for photo-copies was misappropriated and I never got ANY photo copies. Their vote counting at our last AGM was a shambles which rendered all votes invalid. Their MD is offensive in every other letter and visit. Unfortunately, the good staff have left GH and it seems to be going from bad to worse. Deadlines seem to mean nothing to them with budgets, invoices, maintenance etc dealt with only when they feel like it. Questions go unanswered for months or never get answered. Last year the MD made false reports to Companies House. When challenged, he tried to blame someone else as an 'admin error'. Only last week, they tried to get us to pay hundreds of pounds for repairs to a Southern Water manhole that SW were already planning to repair!?! Why? I do have hard evidence for all of this. Make sure you read the other reviews.

Will the unethical, unprofessional behaviour by GHPM ever end? Yes, since GHPM terminated their services right before our AGM where we would've done the same. Any GHPM clients are strongly advised to check their accounts! Liam O'Sullivan, CEO of GHPM confirmed that they paid themselves the major projects fee on the 11th October 2019. I can confirm this in our bank statements as well. Problem is, an email from James Harvey Hunter (Project Manager of works and previous GHPM Director) on the 30th October 2019 confirms that "; they’re making good progress but still a lot of the window work to do". Based on attached photos the major work was clearly still in progress. We were first notified that GHPM believed the major works were completed via email on 7th January 2020. The GHPM Major Works documents clear states the procedural order is: - Works Commencement - Completion of Project - Snagging - Receipt of Guarantees - Final Fees and Completion Sign-Off - GH Final Fees applicable Pretty obvious there has been multiple breaches here: 1. Payment of fees to GHPM occurred well before project was complete. 2. We were never notified that this payment was made, therefore approval was never given. 3. Snagging has never been approved but final item was not addressed until 11th August 2021. 4. Guarantees? You're having a laugh.

How companies like this get away with charging extortionate fees for little to no service is beyond me. Regulation needs to crack down on estate management companies. Over £400 a year for weeds, dead trees and broken signs. The grounds are maintained by a resident

The worst property management company I have dealt with. Since I'm a resident in block of flats they manage we have no choice but to use there terrible srrvices but there lack competence is staggering. The don't respond to emails and ignore phone calls. It takes them months to resolve any issues and when they do it's usually a bad job. When you ask questions about why things haven't been done they get angry and make up lies, then say it will be done in 2 weeks then 2 months later nothing is done. Terrible useless incompetent company, please avoid if you can.