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HomeGas Connections Reviews
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Gas Connections Reviews

4.84 out of 5 stars
4.84 out of 5 stars
4.8
|Excellent|25 reviews

Last reviewed over a year ago

TrustScore

4.8
4.84 out of 5 stars
Excellent
5 out of 5 stars
23
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
0
25 reviews in total

Review summary

Gas Connections receives overwhelmingly positive feedback for its efficient service and helpful staff. Reviewers frequently commend the company for its timely responses and professional execution of gas meter removals, noting that the team keeps customers informed throughout the process. Many highlight the seamless experience from initial contact to job completion, with specific praise for the staff's knowledge and support. However, there are a few critical voices that mention unprofessionalism and ineffective communication, particularly regarding missed appointments and delays in follow-up. Despite these isolated complaints, the majority of customers express high satisfaction with the overall service quality and recommend Gas Connections for gas meter-related needs. Overall, the sentiment is very positive, reflecting a strong reputation in the industry.

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Based on reviews, created with AI

See what reviewers are saying

Gary
GaryFeatured

Over a year ago

5 out of 5 stars

Very good company to work with 5*

After a very difficult and extensive search trying to track down a Gas supplier who could assist us in removing a gas meter, I finally found Gas Connections. From start to finish their service has be... See more

Andy Penn
Andy PennFeatured

Over a year ago

5 out of 5 stars

On time and perfect job

On time and perfect job

Michael A
Michael AFeatured

Over a year ago

5 out of 5 stars

Very Helpful

Gas Connections were very helpful and completed our on time and as promised. Very helpful bunch and would use them again.

Olga
OlgaFeatured

Over a year ago

2 out of 5 stars

Unprofessional and ineffective

We wasted a lot of time with Gas Connections. Initial call and consultation could not be more promising and helpful but it all went downhill. Emails and calls were not returned, messages lost, to even... See more

Filter by rating:
Sacha House
Sacha House
1 reviews•New Reviewer
almost 6 years ago
5 out of 5 stars

Excellent service throughout

Excellent service throughout. Dan went above & beyond to help me. Would highly recommend.

Helpful?
Louisa D.
Louisa D.
1 reviews•New Reviewer
over 6 years ago
5 out of 5 stars

Gas meter installation customer

Gas meter installation customer As soon as I started speaking to Richard from Gas Connections I was instantly reassured that I would be given a high standard of service. This expectation more that reached and each and every step was conducted in an honest, fast, reliable and thorough manner. I couldn't recommend this service highly enough.

Helpful?
Hollywood Beds Ltd
Hollywood Beds Ltd
1 reviews•New Reviewer
over 6 years ago
5 out of 5 stars

Business Gas Meter Install

Needed a commercial gas meter installation completed as quickly as possible for my business, contacted Richard at Gas Connections who guided me through the process from start to finish. He's always polite and sincere and most importantly readily available to speak with either on the telephone or through email. A pleasure to deal with, recommended.

Helpful?
K. Jeyaraman
K. Jeyaraman
1 reviews•New Reviewer
over 6 years ago
5 out of 5 stars

Richard Hearne has done a great job for…

Richard Hearne has done a great job for our new business. The communication was excellent and the job was done on time as per promised. I would also like to thank the rest of the staffs, who also made the experience a good one. Thank you to Emma Langridge for sorting the gas tariff and hope to stay with the firm in the future depending on the deals.

Helpful?
Martin O'Rourke
Martin O'Rourke
1 reviews•New Reviewer
over 6 years ago
5 out of 5 stars

Geoff and his team were attentive and…

Geoff and his team were attentive and efficient throughout the process of managing the change over of our meter. We had been advised by our heating engineers that a meter change over could be costly and drawn out. Gasconnections could not have proved them more wrong although I am aware that this can be the case. I will highly recommend Gasconnections to others. Thank you again Jacqueline

Helpful?
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About Gas Connections

Gas Connections is a specialized service provider focused on commercial gas connections and gas meter installations in the UK. Catering primarily to businesses and charities, the company offers a tailored approach to guide clients through the complexities of securing new gas connections and meters. With a commitment to impartiality, Gas Connections prioritizes the needs of its clients over energy suppliers, ensuring competitive pricing and efficient service. The company assigns a dedicated account manager to each client, who oversees the entire process from initial inquiry to completion. This personalized service is designed to streamline the installation process, helping clients navigate the often high costs associated with commercial gas meter installations. Gas Connections leverages its extensive industry experience to deliver fast turnaround times while maintaining a focus on customer satisfaction and quality service.

Company information

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