Very quick and easy
Very quick and easy

10 months ago
Easy on line booking. Hope i never need to use the policy.
10 months ago
Straightforward and easy to renew and the premium had gone down too!
10 months ago
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
10 months ago
Brilliant online experience. Claiming may be a different proposition but I hope I never find out !
Very quick and easy
Very easy to renew, great communication and I’m impressed with price. Not often is the price lower than previous years. Highly recommend.
so easy to setup. amazing
I like the website. It is very user friendly. The personal items section is very good
I amended the policy in early June to reflect a change in my watch and was charged for it. BUT this was not reflected in the renewal quote when I renewed today. I had to amend it again. So what did I pay for in the first place? Was I covered? I have no idea. Very disappointed.☹️
Easy to make amendments and renew policy as required. Premiums competitive.
Fine, good experience.
EASY TO EDIT AND CONFIRM DETAILS DURING THE QOUTATION PHASE
Clear documents. Great price
Very straightforward
took too long
Very quick and easy
Comprehensive
I was able to enter the details needed for the Insurance quote easily. The questions were clear. Unlike the other quotes I requested, there was no need for me to provide further information over the phone or by email. In addition, there were no glitches in the system that held me up. It was also easy to review the full policy details before I made my final decision to purchase it. Payment was also very easy. My only suggestion would be around the handling of the various excesses applicable. They were listed in amongst the fine details of each section of the policy. I would have appreciated a summary of what excesses were applicable to each section of the policy.
bought cover in minutes - clear and concise.
Great team and chat
Helpful Help pages as I had to amend details of occupiers.
Very easy process to renew our home insurance policy.
Easy to contract and a good price.
Buying insurance.
Based on analysis of 11 reviews rated 1-2 stars for Frontier Home Insurance
“They also relied on incorrect dates in their rejection letter and threatened cancellation rather than addressing the...”
“I’ve had a very poor experience with this insurer”
“After this I wanted to cancel my Frontier insurance but they wouldn't give me a refund because I had made a claim”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Frontier Home Insurance is a UK-based insurance provider specializing in home insurance solutions. The company offers a range of policies designed to protect homeowners against various risks, including property damage, theft, and liability claims. With a focus on comprehensive coverage options, Frontier Home Insurance aims to meet the diverse needs of homeowners seeking reliable financial protection for their properties. The target market for Frontier Home Insurance includes individuals and families looking for personalized insurance solutions that ensure peace of mind. By providing accessible online resources and a user-friendly platform, the company strives to simplify the insurance purchasing process for its customers. With a commitment to transparency and customer service, Frontier Home Insurance positions itself as a trusted option for homeowners seeking to secure their investments.
Reviewers consistently praise Frontier Home Insurance for its easy and straightforward online experience, highlighting the simplicity of setting up and renewing policies, as well as the competitive pricing. Many customers appreciate the intuitive interface that allows them to see premium changes based on their inputs, making the process feel efficient and user-friendly. However, some consumers express frustration over the lack of human support, with one former customer noting the difficulty in reaching a representative when needed. While the majority of feedback is overwhelmingly positive, the occasional mention of challenges with claims and policy details suggests that there may be areas for improvement. Overall, Frontier Home Insurance is well-regarded for its ease of use and affordability, despite some concerns about customer service accessibility.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.