Brilliant customer service
Brilliant customer service. Can't fault them

Over a year ago
Quick delivery with top selection. Shame they don't accept Apple Pay.
Over a year ago
Ordered some Merrell sandals a couple of months ago. I was sent the wrong size and had to return them at my own cost. Now I have been informed that after eight weeks they haven’t been received or chec... See more
Over a year ago
Very pleased. Fast delivery. Exactly what I wanted. Great product at a good price.
Ordered from Australia. Arrived prior to estimated delivery time. Great service and provides range not available in Australia. Will order again from fitness footwear
Easy website to use, kept informed of delivery date and then time with added bonus of a discount. Couldn’t ask for more.
Very comfortable
I'm lost for words - what a relief to find footwear that is pretty, lightweight, supportive and comfortable. I'm walking upright for the first time in years and my in steps are firmly supported. I have two pais of Oofos already, and I don't think I'll stop there.
Although I had to return the shoes purchased due to an insole liner being missing in one shoe, soon as I contacted Fitness Footwear using their web page chat messaging service they apologised for the problem. Unfortunately they didn't have another pair in my size, so within a matter of 10 minutes I received an email with instructions how to return with including a pre-paid postage label. Around 5 days later bank account was credited with cost of purchase. Shoes would have been kept as they were just what I was looking for, so can't fault Fitness Footwear in any way at all in how they handled my problem, fast in posting, excellent service resolving my problem and fast in refunding cost.
I ordered a pair of Salomon RX Slides, first pair did not fit, so sent them back and ordered a bigger pair, everything was easy. Won't hesitate to order again. Big thumbs up from me
Excellent service and arrived very quick
Excellent value and service
Easy online purchase and delivered quicker than estimated delivery date. Great shoes at a very good price.
Good service, rapid! :-)
Excellent service
Cheapest price, good service.
I ordered a pair of sketchers flex appeal 3 and I paid for guaranteed Saturday delivery dpd driver was to lazy to deliver and made out he turned up even tho I sat outside my house all day Trainers are lovely and lightweight very comfy just very dissppointed theres glue residue in 2 places that won't come off and it's very noticable overall I would buy similar trainers again but not from here
Fast efficient service. Easy to navigate website and ordering. Wide choice as well as decent prices
Superb price and very quick delivery.
Good service but first Inov8 trainers and not very broad and they hurt me across the foot.
Quick easy and efficient service well pleased with the product as well. Many thanks Dave in Norfolk
Excellent packaging and very speedy delivery. High quality footwear providing great support, comfort and protection. They look good too which is an added bonus. Highly recommended.
Based on analysis of 18 reviews rated 1-2 stars for Fitness Footwear
“Appalling customer service”
“Received my parcel Saturday only to find they had delivered wrong item”
“Ordered some Merrell sandals a couple of months ago”
“International buyers beware”
“package not received”
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Fitness Footwear is a dedicated online retailer specializing in a wide range of athletic and casual footwear designed to meet the needs of fitness enthusiasts and casual shoppers alike. The company offers a curated selection of products that includes popular brands known for their quality and performance in various activities such as running, training, and everyday wear. Customers can expect to find footwear that combines style, comfort, and functionality. Targeting individuals who are looking for reliable and fashionable footwear, Fitness Footwear caters to a diverse audience, from avid athletes to those seeking comfortable shoes for daily use. The company is committed to providing a seamless shopping experience, with a user-friendly website that features exclusive discounts and sales. By focusing on customer satisfaction and a wide selection of products, Fitness Footwear aims to be a trusted source for all footwear needs in the fitness and leisure sectors.
This profile hasn't been claimed by the business owner.
Fitness Footwear generally receives positive feedback from customers, highlighting quick delivery and competitive pricing as standout features. Many reviewers express satisfaction with the service, noting fast shipping and good product quality. For instance, several customers mention receiving their orders promptly and appreciate the hassle-free return process. However, there are notable complaints regarding order accuracy, with some individuals reporting issues such as receiving the wrong size and delays in returns. One reviewer specifically mentions a frustrating experience with a delayed return that took over eight weeks. Despite these criticisms, the majority of feedback remains favorable, with many customers eager to recommend the company. Overall, Fitness Footwear is viewed positively, though there are areas for improvement in order fulfillment.
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