10 months ago
Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service
10 months ago
Very friendly very helpful and took the time to listen to me well recommended.
10 months ago
Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.
10 months ago
Very good advice helped me to clarify things
They don’t actually take your claim on. They pass it to a third party solicitor. Whilst my call handler couldn’t be nicer, they are not what they seem and are just a broker.
Great and a good advisor
Polite conversation explained the process of my claim very helpful.
First4Lawyers and First4InjuryClaims share the same DPO and as parent company as led by literature, where relatively young F4IC establishes its heritage only through F4L, then First4Lawyers are the responsible body for data control. I found them storing what I deemed derogatory comments on file based on affections of a disclosed disability which then went on to shape negative interchange with aforementioned subsidiary company. I have since reported the matter to both ICO and EASS, together with some practices that I believe are non inclusive to the disabled community. If you are disabled and considering this company then carefully consider disclosing your disability as it could prompt actions that could affect representation.
I never thought it would be so easy to talk to a legal advisor. Phoebe was very understanding and extremely helpful in pushing my case forward. Thank you!
Really polite and professional service. Able to move my claim on to a solicitor in a quick and smooth transition.
Good service
Very polite, explained everything.
Very professional and made my call feel important.
Good fast service
a1 star girl on phone
Speaking to Phoebe made it a lot easier to talk to someone about my accident.
Call handler was more than helpful, actually listened to what was said and gave the correct referral.
Very helpful listen to what I had to say the questions what came across with fantastic I’m very clear
Lauren was very understanding knowledgeable and empathetic. Thank you for listening
She was very polite and helpful.
I recently had the pleasure of receiving assistance from Emily, and I must say, her customer service was exceptional! From the moment I reached out, she was friendly, attentive, and genuinely eager to help. Emily took the time to understand my concerns and provided clear, helpful solutions. Her professionalism and positive attitude made the entire experience enjoyable. I truly appreciate her dedication to ensuring customers feel valued and supported. Thank you, Emily, for going above and beyond!
I received a call not long after I filled in the details and was delighted at how kind and helpful the girl was.
Very helpful after last place let me down
Lauren was lovely and took the time to go over my concerns, she was very reassuring.
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First4Lawyers is a legal service provider specializing in No Win No Fee claims across a broad spectrum of legal issues. The company offers assistance with personal injury, accidents, medical negligence, and workplace-related legal matters. By connecting clients with the right solicitors, First4Lawyers aims to simplify the claims process for individuals seeking legal support. Targeting both personal and business clients, First4Lawyers provides a 24/7 service to ensure that customers can access legal advice whenever needed. The platform is designed to help users navigate their legal challenges with ease, making it a resource for anyone needing guidance on pursuing their claims effectively. With a focus on user experience, First4Lawyers employs various cookie settings to enhance site functionality and visitor engagement.
First4Lawyers receives overwhelmingly positive feedback from its customers, who consistently highlight the helpfulness, politeness, and professionalism of the staff. Reviewers appreciate the friendly service and the ability of representatives to listen and understand their needs, often noting quick response times and clear explanations of the claims process. Many customers mention specific staff members, like Shanice and Holly, praising their reassuring and informative interactions. However, a small number of critical reviews express concerns about the handling of personal details and the clarity of the claims process, suggesting some customers feel their information may not be secure. Despite these few complaints, the overall sentiment remains highly positive, with most consumers recommending the service for its efficiency and supportive staff.
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