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Review summary
Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Jess was excellent
Professional , independent and courteous.
Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
I love Fantastic Services. Super reliable and communicative. Nickolinka came to do some cleaning today and she was so in depth. Everything nook and cranny is clean and bright.
Fantastic Services provided another excellent service!
Fantastic Services provided two cleaners at short notice who did a great job! They only got 4stars instead of 5 because they didnβt lock both the front door locks, left the security guard open for the basement garden door and left the garden lights on! I did ask for everything to be left as found.
I have used Fantastic Services for carpet moths, boiler service and repair as well as todayβs cleaning and each time I have been very pleased with the quality of service
Very good job, competitive price, easy to arrange, good communication - although there was a small misunderstanding with bag waste sizing. Overall, very much recommend.
This was by far the best gardening duo I have hired from Fantastic. I did have some issues with timing and that was resolved. The end result was amazing.
Georgi and Alexanda are gardeners. They know their craft. They can use their knowledge and know the difference between a cultivated plant and a weed. They scan and use proper garden tools to clear whether unwanted twigs or weeds and most of all they get on with the job at hand. If clearance be, they do. ALSO, they leave the venue clean and tidy having collected the litter on the go. Inside to front door, no mess scattered. They take out the rubbish load.
Personally, I am amazed at looking put the window from their job. Even my next door neighbour must be amazed because of the beauty of the clear. They even put proper hidden pots back in place, created a corner
store of some garden equipment and did not throw any good stuff. Georgi was discerning. They got on and done it with proper garden tools
They knew what they were doing and did not dally. Everything perfect. Their courtesy abounded and they were kind. They did not quibble at the litter load they removed and luckily had the bag to do so. If I had just relied ony black plastic sacks to bag up I think I'd still be here packing it and I'm nearly seventy years of age. Their job, done and cleared to a pre arranged te scale and they kept to it. I've got joy now to look out the window.
This team are a credit to Fantastic Services and I wish them my best regards
Thankyou@
P.s.....I would use their services again. They are professional. They did not overstep being professional. A more than lovely job.
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