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Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.
Very hatful and hard working
Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.
Excellent worker.
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www.fantasticservices.com1,000 total • Write a review
Very professional. Carpet and sofa looks very clean. Definitely recommend
Date of experience: July 7, 2025
US
I booked and pre-paid for window cleaning service. I was not there but my housekeeper was and she took photos. The guy did the worst job - it could not even be classed as cleaning, and some of the window panes were not done at all. I sent photos to the business. They said they would come and do over again. I waited for 4 hours and they never showed up, never called, emailed or text. When I got in touch they said the guy had a "family emergency". Dont know how that precluded them from calling me. I made another appointment, I waited again and they cancelled last minute. I asked them to give me my money back since I had wasted hours of my time, had the on-going annoyance of having to write emails back and forth with them because they dont take phone calls. All to say they refused to give me my money back. Shame I have to write this as I was looking forward to finding a company to do numerous odd jobs with , but people that dont stand by their work and who dont respect their clients - its completely unacceptable especially for over 100 pounds to wash a few windows on the outside, not even the inside.
Date of experience: July 7, 2025
US
To say our garden was severely overgrown would be an understatement. Yusein and Mario performed miracles cutting it down and leaving the area impeccably tidy. They were professional and meticulous in their work - cannot fault them and would definitely use them again. Thank you!
Date of experience: July 7, 2025
