Review summary

Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

Finance Customer Service Doesn't Respond

Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.

Jess was excellent

Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total β€’ Write a review

Showing 1 - 10 of 996 reviews
JD
5 out of 5 stars

Really great as always

Really great as always

Date of experience: July 9, 2025

V
1 out of 5 stars

Do not trust them ( fraud)

Do not trust them. we have only used them once and told them to close account in 2024 and 2 days ago they charge my wife account with Β£89 without her knowing. we didn't even knew they were holding my wife bank details which is against GDPR holding someone information without their consent. we got charged for services we not even used. we try calling the number provided and no one there to answer. we have complained to our bank to get the money back. Never use them they are fraud.

Date of experience: July 9, 2025

J
5 out of 5 stars

Miroslav was brilliant

Miroslav was brilliant. Super quick super efficient

Date of experience: July 9, 2025

rt
1 out of 5 stars

Terrible clean

Booked a clean for new tenants booking reference Ref.#25062706IVOIV. The property did not need to be deep cleaned as it had already had a builders clean with fantastic service a month before. I booked a clean for 3 hours. i was very disappointed to be contacted by tenants and told the flat has not been cleaned properly. This has also been noted on the inventory. I have provided detailed photos showing the lack of cleaning. I have made many phonecalls chasing this up. Eventually someone in customer service said that the reason for the sink being so filthy is due to limescale. This is not true the sink is brand new and unsused (the whole property was completely refurbished) the sink was just dusty. This is also obvious from the photos provided. I still don’t have a resolution. I would like a refund for this service or a guarantee of a proper clean as a matter of urgency.

Date of experience: July 9, 2025

CE
5 out of 5 stars

Luis was great

Luis was great. Professional, methodical and dedicated. I was pleased with the result and glad I didn’t have to deep clean the oven, hob and extractor myself. Great overall service. 5 stars. I would definitely recommend.

Date of experience: July 9, 2025

JB
5 out of 5 stars

Fast, Friendly, Really Good At What They Do

Did an amazing job of ripping out our rotted old fencing and replacing it with solid, new boards on a firm foundation. Also ripped out and removed our shed in about an hour. Incredibly fast, very professional, really friendly guys. I'm really grateful for the excellent job they did for us!

Date of experience: July 8, 2025

MJ
5 out of 5 stars

Excellent job done very happy

Excellent job done very happy

Date of experience: July 8, 2025

AS
5 out of 5 stars

Amazing service and very helpful

Amazing service and very helpful And calm.

Date of experience: July 8, 2025

W

Wen

US

5 out of 5 stars

Easy to contact

Easy to contact, follow my request nicely. Cleaning job done nicely.

Date of experience: July 8, 2025

DG
5 out of 5 stars

His work was excellent and he asked me…

His work was excellent and he asked me what I want d done

Date of experience: July 8, 2025

Previous12β€’β€’β€’100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.