Question 1

What types of EV charging cables do you carry?

Accepted Answer

We stock a wide variety of EV charging cables including Type 1, Type 2, CCS, and CHAdeMO connectors for different electric vehicle models. Our inventory includes portable charging cables, home charging station cables, and public charging adapters. We carry cables compatible with most major EV brands and charging standards.

Question 2

What are your store hours?

Accepted Answer

Our store hours vary by location and may change seasonally or for holidays. Please check our website or call your local store directly for current operating hours. We recommend calling ahead to ensure we're open before making a special trip.

Question 3

Do you offer installation services for charging equipment?

Accepted Answer

Many of our locations provide professional installation services for home charging stations and related equipment. Installation availability and services may vary by location. Contact your local store to discuss your specific installation needs and to schedule a consultation.

Question 4

Can I return or exchange a charging cable if it doesn't work with my vehicle?

Accepted Answer

We typically accept returns on unused charging cables within a specified timeframe, usually with original packaging and receipt. Return policies may vary depending on the specific product and circumstances. Please bring your receipt and contact us as soon as possible if you need to make a return or exchange.

Question 5

How do I know which charging cable is compatible with my electric vehicle?

Accepted Answer

Our knowledgeable staff can help you identify the correct charging cable based on your vehicle's make, model, and year. You can also check your vehicle's charging port type or consult your owner's manual. We recommend bringing photos of your charging port or vehicle documentation when visiting our store.

Question 6

Do you provide technical support for charging cable issues?

Accepted Answer

Our trained staff can provide basic technical guidance and troubleshooting assistance for the products we sell. For complex technical issues, we may refer you to the manufacturer's support team or recommend professional installation services. We're here to help ensure you get the most out of your charging equipment.

Question 7

What is your contact information?

Accepted Answer

Contact information varies by store location, including phone numbers and email addresses. You can find specific contact details for your nearest location on our website or in local business directories. We encourage customers to call ahead with questions or to check product availability.

Question 8

Do you offer warranties on your charging cables?

Accepted Answer

Most of our charging cables come with manufacturer warranties that cover defects and performance issues. Warranty terms and coverage vary by brand and product type. We can provide warranty information for specific products and help facilitate warranty claims when needed.

Question 9

Can I special order a charging cable if you don't have it in stock?

Accepted Answer

We often can special order charging cables and related equipment that we don't currently have in stock. Special orders may require advance payment and additional time for delivery. Contact us with your specific requirements and we'll check availability and provide ordering information.

Question 10

Do you sell charging accessories beyond just cables?

Accepted Answer

In addition to charging cables, we typically carry various EV charging accessories such as cable organizers, protective covers, adapters, and portable charging units. Our accessory selection may vary by location and season. Visit our store or check our website to see our current accessory inventory.

Question 11

What payment methods do you accept?

Accepted Answer

We generally accept major credit cards, debit cards, and cash for in-store purchases. Some locations may also accept mobile payment options or financing for larger purchases. Payment options may vary by location, so please ask our staff about available payment methods when making your purchase.

Question 12

Do you offer bulk pricing for fleet customers or businesses?

Accepted Answer

We may offer special pricing arrangements for bulk orders or commercial fleet customers purchasing multiple charging cables or equipment. Business pricing and terms vary depending on order size and customer needs. Please speak with our management team to discuss bulk pricing options and commercial account opportunities.

EV Charging Cable Store Reviews

TrustScore

Swift delivery

Great quality product

Good exsperts

Quick and reliable service

Good Delivery, Good Product

Excellent service and quick delivery

Excellent communication - great service

Frequently asked questions for EV Charging Cable Store

The CrowdTrust Experience⭐

About EV Charging Cable Store

Company information

See what reviewers are saying

Cable ordered one day, delivered the next day

Great product

Cable for Audi A3.

Brilliant service purchased on the…

Review summary