EUROCAR Rentals Reviews

Worst rental experience I've ever had. The car broke down after just 30 minutes, and I received no replacement, no official communication, and no documentation. Europcar withdrew money from my account without any authorization or explanation. I was even contacted via WhatsApp and asked to “respond for damages” in an unofficial location. Despite multiple formal complaints, I received only vague replies and no resolution. Completely unacceptable and unprofessional

Bei der Abholung des Fahrzeugs (Eurocar Rentals, Tirana) wurde mir ein Auto mit einer massiv beschädigten Windschutzscheibe übergeben – ein über einen Meter langer, L-förmiger Riss direkt im Sichtfeld des Fahrers. Ein klarer Sicherheitsmangel. Meine Bitte um ein anderes Fahrzeug wurde vor Ort rigoros abgelehnt. Am Ende hat der Vermieter sogar noch die Dreistigkeit, 5 € für die Autowäsche zu verlangen!

We rented from Downtown Tirana and made the booking through Discover Cars. The staff in the office were lovely and communications were excellent. The car itself was cheap, you get what you pay for. It served it's purpose for our road trip without breaking down.

I'm so mad right now this company has taken out £32.90 out of my account for a car I hired in FEBUARY through you theif first I'm reporting you too motoabilty you can't be trusted pls don't give this company your card details thief's after your car was left at Kia with a full tank off petrol I will be taking this further. Watch out for this company check you bank statements

Ho acquistato un'auto presso la Eurocar di Orta Nova; il Sig. Gaeta e le sue collaboratrici si sono dimostrate persone professionali e preparate, consigliovivamente tale attività! grazie

I went to the desk at Dublin Airport and was instructed to get the bus to the depot. On arriving I was then told I should have picked the car up at the airport ☹️. So after some conversation I was giver another car . Had some minor intermittent electrical problems but nothing terminal. I then took the car back to the airport as instructed by the Google map link they sent to be told I should have left it at the depot when I explained he said they’d probably drop the charges. They didn’t 😡. In the mean time and all the confusion when I got airside I remembered I’d left my wallet in the car i immediately phoned and was told they’d look and phone me back guess what they didn’t . I later found they’d waited to the next day . In the mean time I organised for my friends to pick it up but they didn’t have Time to go to the depot but they wouldn’t take it to the airport 😡

Where do I start? Long story short, @1 Nov through 1 Dec 2023. Flew into Schiphol in the Netherlands and rented a car. I get back and I have received 14 speeding tickets for the amount over 2000.00 USD ! Eurocar website is worthless ! you cant call them (wrong number) and email is either returned or not even legit). My fines will not only double soon but they will not contact me except to send me tickets with no further instructions except don't pay until you receive the actual ticket in the mail !! so here I sit watching the calendar and this company will not reach out to me. Worthless to say the least AND they do mention they will charge me at least 20.00 USD per ticket for "admin fees" the Netherlands will also charge me 10.00 USD for each ticker for "admin fees" I can understand the Netherland fees but Eurocar? what a scam ! I am trying to take care of this but no one is reaching out because they don't allow you to contact them with bogus numbers and email addresses that don't work . I would appreciate ANY help on this matter. P.S I was never stopped once it was all "cameras"

Noleggio andato benissimo, macchina perfetta anche meglio di ciò che ci aspettavamo, alla riconsegna hanno guardato velocemente visto che gliel'abbiamo riconsegnata intatta e non hanno fatto storie o inventato incidenti. Abbiamo prenotato tramite DiscoverCars senza alcun tipo di problema. Consigliatissimo Eurocar Albania!

Horrible experience, We had a horrible experience with Eurocar Albania. If you have any other choice, and there's plenty at Tirana international, PICK ANOTHER ONE!!!!! With us it all started with a flat battery halfway our trip. The first reaction of Eurocar was not to fix it but make it harder on us. Try it again tomorrow, it will most probably start...... Obviously it did not. Recharge it fully and try it again the day after... same deal, nope. The solution of Eurocar, in the name of Dennis, was to fix it ourselves, pay for it and see what happens. That finally took us three days and at least 15 jumpstarts. Our guest house owner drove it into Kosovo (I had to stay at the border), payed for the battery and really helped us. Meanwhile Europcar did...... nothing except saying sorry there is nothing we can do. Then getting back the money spend on the battery. Same deal, I will spare you the details but that took a week and multiple set up meeting point with failed transferes. Finally we got our money back from a complete stranger somwhere on a beach in the south of Albania. Obviously afterwards they charged us for the days that the car did not work "because it is better that way" So: DO NOT RENT A CAR AT EUROCAR

Meine Frau und ich mieteten bei Eurocar Ende August/Anfang Sepember 2022 für 17 Tage einen fast neuen Kia Rio, Baujahr 2021 mit ca. 30.000 km. Wir hatten keinerlei Probleme mit dem Auto, alles war bestens für die Rundreise durch Albanien und Nordmazedonien vorbereitet. Wir können Eurocar jederzeit empfehlen, der Anbieter ist seriös und sehr professionell. Alles hat hervorragend funktioniert, angefangen von der Reservierung des Autos über e-mail, der Bezahlung mit der Kreditkarte, der Abholung bis zur Rückgabe. Der freundliche Mitarbeiter im Büro am Flughafen half uns sogar beim Koffertragen bis zum Parkplatz und beim Einladen.