Over a year ago
Had the pleasure of dealing with Niall who couldn't have been more helpful when trying to allocate tickets for a large number of people :)
10 months ago
Took 24 minutes of working time to get a reply that actually contained the information I wanted, that's outstanding.
11 months ago
Elsie was extremely efficient in solving my issue with immediate effect. Great customer service!
We bought tickets to see a show and somehow the date got mixed up on my phone and we turned up the day after the show. Special thanks to Niall who managed to sort us out with tickets for the same show at a different venue. Very rare these days to have exceptional customer service highly recommended
Kerrie was so helpful with changing our seats, and I would recommend this site to book your venue. I wish more people were like Kerrie, helpful, friendly and most of all she sorted my problem out and keeping me up to date.
Niall got back to me on web chat straight away with my query’s. Very helpful and very friendly
Fabulous service. Personalised, Professional and friendly. Completed my answers, no problems and put me in the right direction to contact for disability tickets.
An error and misunderstanding on my behalf has been dealt with in a satisfactory way. Being able to email someone makes all the difference too. Thank you
Amazing help and assistance!
Niall was amazing at sorting out accessible tickets even with a glitch in the chat. Thank you ☺️
Niall was so helpful on two separate occasions!
The service received was outstanding after we needed to change our booking to another show. Tickets for the new show weren't available straight away but the original person kept in touch giving a seamless service to resolve. Excellent!
Easy booking and good support
Quick answer to my question about my tickets which will arrive 48 hours before the performance
I struggled with the booking site as I'm a prehistoric dinosaur with technology. Logged on to chat which was instant and helpful and now all sorted. First class . Thank you xx
Accidentally booked wrong time. My problem was dealt with so quickly and efficiently. I’m very impressed. Great customer service.
Slick and efficient service when booking for Rocket Man at The Old Fire Station in Carlisle.
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CrowdTrust is a leading review platform that specializes in collecting and displaying customer feedback for various businesses, including those in the entertainment sector. The platform allows users to share their experiences and rate services from companies like entertainers.tickets, which is known for producing and promoting live shows across the UK. By offering a space for consumer reviews, CrowdTrust helps potential customers make informed decisions about their entertainment choices. Entertainers.tickets focuses on providing access to a wide range of live events, including theatre performances, tribute shows, and festivals. With over 30 years of experience in the industry, the company caters to diverse audiences looking for memorable experiences, whether it's a family outing or a special celebration. Customers can easily find and book tickets for popular shows, ensuring a seamless experience from selection to purchase.
Consumers consistently praise Entertainers Tickets for their exceptional customer service, particularly highlighting the efficiency and friendliness of staff members like Elsie and Kerrie. Reviewers note that inquiries are handled swiftly, often within minutes, and many express gratitude for the helpful resolutions to their ticketing issues. The booking process is described as easy, and the overall experience is characterized as superb, with customers feeling well-supported throughout. Specific instances of staff going above and beyond, such as rearranging tickets for accessibility needs, further enhance the positive sentiment. Overall, the company receives high marks for its service quality, making it a highly recommended choice for ticket purchases. The overwhelming sentiment is positive, reflecting a strong customer satisfaction.
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