Over a year ago
Had the pleasure of dealing with Niall who couldn't have been more helpful when trying to allocate tickets for a large number of people :)
10 months ago
Took 24 minutes of working time to get a reply that actually contained the information I wanted, that's outstanding.
11 months ago
Elsie was extremely efficient in solving my issue with immediate effect. Great customer service!
Had the pleasure of dealing with Niall who couldn't have been more helpful when trying to allocate tickets for a large number of people :)
Fantastic customer service! I accidentally purchased tickets for New Brighton ( Liverpool). Thinking it was Brighton Sussex 🤦♀️ I called thinking they wouldn’t be helpful - but was pleasantly surprised to a, speak to a human and b, and extremely pleasant one named Kerrie. She was so understanding and helpful and transferred my tickets to a venue closer to me. Extremely grateful for this wonderful service- highly recommend.
Took 24 minutes of working time to get a reply that actually contained the information I wanted, that's outstanding.
Elsie was extremely efficient in solving my issue with immediate effect. Great customer service!
Amazing service from both Elsie and Kerrie. Both were very friendly and sorted my problem very quickly I’m a happy customer!
Booking was very easy, however the best service I received was when I had to contact customer service as I had used an old email was excellent, Kellie was really helpful and resolved the problem so quickly and professional.
Great service- thank you so much 😊 xcx
The experience was something so unique and outstanding due to the performers extraordinary talent both as individuals and a group. They all had Vocal ranges that in tandem with great dancing skills and abilities, lifted you off the floor..not just your seat.!!!.
I sent an email with a query regarding tickets, I got a very quick response from Elsie explaining what would happen thank you
Elsie was amazing she re arranged our tickets as my husband has a leg brace We can now still go to the gig and enjoy it Thanks 😁
Elsie is amazing! Nothing else to say pet from that. I had typed in my wrong e mail adress and fret reaching for my missing tickets for over n hour I contacted customer services nd Elsie sorted everything out without contacting me endlessly. Elsie is a star. Such a fabulous asset to your company
Superb experience Excellent customer service Highly recommended I would definitely use again
I was struggling to get some tickets sorted and as the result of an email Elsie at Stage City helped me and as the result I got the tickets that I wanted. Elsie was just so helpful. I don't know if I could have done it without her friendly help.
First class service Purchased Motown tickets in Jan - couldn’t find the confirmation email for next week’s show. Emailed past 7pm and received an email indicating that they will look into my query in the morning ( when the office is open) and get back to me. 9.15am the following day, received a further reply with my confirmation email resent. Thank you kerrie for your quick replies and assurance - would def recommend using this platform for tickets - will use again
Fast efficient service that solved my problem very quickly - very impressed
Lost in music The Bath Forum February 20th 2025.Amazing customer service by Kerrie Watts who sorted out a code for us within about 5 minutes . The show was brilliant & the 4 of us enjoyed it very much . Looking to book Man I. The Mirror now . Bath Forum brilliant
I had a query regarding tickets for an upcoming show. This required tickwts being released back to the venue in question so i could then get the tickets from there. I thought it was going to involve lots of phonecalls between me and Entertainers and venue. But after exchanging a couple of messages with Customer Service Agent Elsie at Entertainers, everything was sorted. Elsie/the team contacted the venue the following morning, released the tickets and then the venue contacted me so i could complete the purchase. Completely hassle free for me and left me very happy with the service I had received.
Brilliant so so helpful, had booked tickets for a show and only just realised we were not sitting together. They sorted it all out very quickly with only das to go before the show. Thankyou
Clear, friendly and professional advice from Elsie regarding my e ticket query.
Thank you for getting back to me
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CrowdTrust is a leading review platform that specializes in collecting and displaying customer feedback for various businesses, including those in the entertainment sector. The platform allows users to share their experiences and rate services from companies like entertainers.tickets, which is known for producing and promoting live shows across the UK. By offering a space for consumer reviews, CrowdTrust helps potential customers make informed decisions about their entertainment choices. Entertainers.tickets focuses on providing access to a wide range of live events, including theatre performances, tribute shows, and festivals. With over 30 years of experience in the industry, the company caters to diverse audiences looking for memorable experiences, whether it's a family outing or a special celebration. Customers can easily find and book tickets for popular shows, ensuring a seamless experience from selection to purchase.
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Consumers consistently praise Entertainers Tickets for their exceptional customer service, particularly highlighting the efficiency and friendliness of staff members like Elsie and Kerrie. Reviewers note that inquiries are handled swiftly, often within minutes, and many express gratitude for the helpful resolutions to their ticketing issues. The booking process is described as easy, and the overall experience is characterized as superb, with customers feeling well-supported throughout. Specific instances of staff going above and beyond, such as rearranging tickets for accessibility needs, further enhance the positive sentiment. Overall, the company receives high marks for its service quality, making it a highly recommended choice for ticket purchases. The overwhelming sentiment is positive, reflecting a strong customer satisfaction.