Quick
Quick, items as expected.

Last reviewed over a year ago
Over a year ago
Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.
Over a year ago
Order correct, prompt delivery and the bread mixes are yummy & super easy!
Quick, items as expected.
Everything I ordered came as I expected !!
Need to sell more European cookies,chocolates and other tea biscuits not just British areas .
A favorite of mine, more tart than sweet. Items were received soon after placing order. Glass jars were adequately packaged and received in good condition.
The items I selected were packaged up well and shipped out quickly. Everything I ordered is a delight! If you are looking for a cozy tea shop, look no further than this one!
I love those jams. I bought some for my grandkids. So yummy. You are the best box packers in the world. So careful with so much bubble wrap to protect these items. Fantastic job.
Absolutely fabulous! Everyone was asking for your website information.
I love this company and they ship quickly and have great quality products.
Just YUM!!!
timely service. I have a question: why did PGTIPS change their tea bag? I loved their 3 sided tea bag; could always tell PG from other brands
You carry so many of the products i remember from my childhood living in London - it's great to have them all back again in one place!
Smooth from the ordering to the delivery to the taste of the tea.
Good products good service. Shipment was timely but delayed at the usps end. So glad to find our favorite tea now that our local market has stopped carrying it.
Fast, easy with great product to choose from!
Always a great experience!
Second time dealing with English Tea Store, and again fast delivery and great price/value. Lyle's is not easy to find in the US.
My wife has loved the tea. We tried a bunch of the samplers at first so she could pick a few of her favorites before getting some pound bags. We went through Stash before they started getting rid of flavors and we haven’t been disappointed with the switch. When I was missing a bag in my order, it was super easy to speak to support and get it fixed.
They are great
Easy to find my favorites and read about some new things to try. Great Flavors, ruins you for teas from the grocery store.
GREAT selection !! Fair prices. Easy chech-out. Quick shipping
Based on analysis of 30 reviews rated 1-2 stars for English Tea Store
“One of the ceramic items had a chip and hairline crack that clearly happened during shipping due to inadequate packaging”
“No care in product or customer service”
“They said my tea was delivered but I never received it”
“Poor quality and worse service My order arrived with damaged items due to sloppy packaging”
“Poor quality and worse service My order arrived with damaged items due to sloppy packaging”
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English Tea Store is an online retailer specializing in British teas, teapots, and a variety of traditional British foods. Customers can explore a wide selection of products, including loose-leaf teas, tea bags, and gift baskets, all aimed at providing an authentic British tea experience. The company is committed to delivering quality products with fast shipping options, catering primarily to tea enthusiasts and anyone interested in British culinary traditions. With a focus on customer satisfaction, English Tea Store offers secure payment methods and U.S.-based customer support. The platform regularly features promotions and sales, making it accessible for a broad audience looking to enjoy British tea culture at competitive prices. Whether for personal enjoyment or as gifts, the company serves a diverse clientele, from casual tea drinkers to dedicated aficionados.
Consumers consistently praise the English Tea Store for its excellent selection of teas and food items, highlighting the ease of ordering and quick shipping. Many reviewers express satisfaction with the quality of products, noting favorites like the scone mixes and loose leaf teas. The website is described as easy to navigate, contributing to a positive shopping experience. However, some customers report issues with order fulfillment, mentioning delays in delivery and stock availability. A few reviews indicate that items arrived damaged, though the store's customer service appears responsive in resolving such issues. Overall, the English Tea Store is well-regarded for its product quality and service, despite occasional hiccups in order processing. The majority sentiment remains highly positive.
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