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HomeElectric Jungle Reviews
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Electric Jungle Reviews

3.5 out of 5 stars
3.5 out of 5 stars
3.5
|Great|6 reviews

Last reviewed over a year ago

TrustScore

3.5
3.5 out of 5 stars
Great
5 out of 5 stars
2
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
1
6 reviews in total

Review summary

Reviewers express a generally positive sentiment towards Electric Jungle scooters, highlighting their great performance and useful features like foldability and suspension. Many customers appreciate the scooters' power and comfort, particularly for short trips, with one user noting the neon green model as a favorite. However, there are notable complaints regarding customer service, with some consumers reporting poor experiences and long wait times for repairs, especially concerning punctures. Additionally, while the battery life is satisfactory for short distances, several reviewers recommend purchasing a spare battery for longer journeys. Overall, while the product quality garners praise, the customer service issues detract from the overall experience.

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Based on reviews, created with AI

See what reviewers are saying

Steven richardson
Steven richardsonFeatured

Over a year ago

1 out of 5 stars

Do not buy one of these scooters from…

Do not buy one of these scooters from eco vape, if you have a puncture or want a solid tyre it's over 45 pounds and takes 2 weeks to get repaired , it's a ripp off and a con , do not buy there pric... See more

Kurt Marshall
Kurt MarshallFeatured

Over a year ago

2 out of 5 stars

Steer clear if you care about good customer service.

I ordered a jungle one scooter having already got one. Product is good. But customer service and care is very poor. I ordered scooter on a Sunday and on their website it said that if ordered on weeken... See more

Gdad s
Gdad sFeatured

Over a year ago

4 out of 5 stars

Got The neon green jungle one great…

Got the neon green jungle one great scooter love the suspension as I've had other scooters that rattle your bones battery life could be better but for short trips it gets you there quickly the mobile... See more

Paul Chaplin
Paul ChaplinFeatured

Over a year ago

5 out of 5 stars

Bought two to use on boat

Bought two for use when in port in our boat, super useful as foldable for storage . We run them on comfort mode as we’re both in our 60ies and 25 as top speed is a bit too fast, love the wee stand and... See more

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Steven richardson
Steven richardson
1 reviews•New Reviewer
Featured
over 2 years ago
1 out of 5 stars

Do not buy one of these scooters from…

Do not buy one of these scooters from eco vape, if you have a puncture or want a solid tyre it's over 45 pounds and takes 2 weeks to get repaired , it's a ripp off and a con , do not buy there prices for fore repairs are a ripp off , my little girl won't use hers no more , because she scared of getting a puncture, mine as a puncture and I haven't been over and thorns or glass , these are very feeble and week , dont bothered and avoid at all costs 😉 I mean you pay double than other repair centre , then you have to pay upfront, then you have to wait nearly 3 weeks for your email scooter to get fixed , how can they justify that and at them prices 25 pounds for a puncture, and if you fix it yourself you lose your warranty, so to have 2 new tyres fitted it's over 90 pounds , yet the tyres are 25pound for 2 on amazon and are compatible to jungle scooters, how does that work , its a joke of a company 😉 there customer service don't care one bit about there customers, I've heard nothing from them after bein told to email the directors, not heard nothing, clearly this company don't care at all or there directors, it's a sham of a company, this is the first time I've ever wrote a bad review in my life , you pay upfront double , then have to wait for nearly 3 weeks for theproduct you've bought to be fixed , yet if you take it somewhere cheaper to get the same problem fixed by someone just as competent, you lose your warranty, stay clear please folks

Helpful?
Kurt Marshall
Kurt Marshall
1 reviews•New Reviewer
Featured
over 3 years ago
2 out of 5 stars

Steer clear if you care about good customer service.

I ordered a jungle one scooter having already got one. Product is good. But customer service and care is very poor. I ordered scooter on a Sunday and on their website it said that if ordered on weekend it would be delivered on the Tuesday. I work so I wanted to be sure of this and rang them on the Monday to make sure, which I was told yes. So I took the day off work for it not to turn up which obviously made me angry because not only did they cost me a days wage for nothing but also time I could of spent with my misses and the uncertainty of not knowing what is going on. I had to mess around on ups trying to get it sent to a collection point which I had to do about 3 times over the next couple of days as it still seemed to have my address as shipping address. I had to mess about doing this because I couldn't waste another day off work not only because of wage but also because it would not look good to boss. I also sent an email of complaint because I was not happy and got absolutely no reply, not even a sorry! Before this experience I would of recommended and did a few times but now I will tell people off my experience and stress trying to actually get the scooter what I paid for! Get another brand from a supplier that actually cares about customer service.

Helpful?
Gdad s
Gdad s
1 reviews•New Reviewer
Featured
over 3 years ago
4 out of 5 stars

Got The neon green jungle one great…

Got the neon green jungle one great scooter love the suspension as I've had other scooters that rattle your bones battery life could be better but for short trips it gets you there quickly the mobile app is cool just make sure to check your screws bolts every week because they can loosen overall great scooter

Helpful?
Paul Chaplin
Paul Chaplin
1 reviews•New Reviewer
Featured
over 4 years ago
5 out of 5 stars

Bought two to use on boat

Bought two for use when in port in our boat, super useful as foldable for storage . We run them on comfort mode as we’re both in our 60ies and 25 as top speed is a bit too fast, love the wee stand and the way it interfaces with phone app. Range is fine for us we did a 12 mile trip on them up and down small hills and battery was then done . So that was our max range. When u first start they can be a bit wobbly but soon confident. A little bit sensitive to road bumps and the brakes tend to grab quickly so u have to lean back and prepare to brake . Overall really pleased with them we’ve done over 100km on them now and they are great

Helpful?
Thomas Payne
Thomas Payne
1 reviews•New Reviewer
almost 5 years ago
4 out of 5 stars

Very good but strongly recommended…

Very good but strongly recommended buying a spare battery as very good for short runs but not too good long distance but a back up battery solves everything

Helpful?
Night Rider
Night Rider
1 reviews•New Reviewer
almost 5 years ago
5 out of 5 stars

Super powerful and the suspension is a must have

The jungle scooter caught my eye in an eco vape shop and I decided to buy one on klana buy now pay later I was dubious about the price as a similar spec model in another store was £599 I must say they are very powerful and I use it to get to work. I have it on sports mode and have to travel up some big hills but it still does around 15km per charge I work in a big office and just put the lock on via the app, it makes a noise and locks the wheels if anyone moves it GREAT BUY THANKS ELECTRIC JUNGLE

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About Electric Jungle

Electric Jungle is a UK-based retailer specializing in electric scooters, including the official Jungle One E-Scooter. The company offers a diverse range of e-scooters in various colors, along with accessories and spare parts for maintenance and repairs. Customers can find items such as inner tubes, solid tires, headlights, and mudguards, ensuring comprehensive support for their electric scooter needs. Targeting eco-conscious consumers seeking stylish and affordable transportation solutions, Electric Jungle promotes sustainable travel options. The company also engages in charitable efforts, donating a portion of its sales to support orangutan conservation initiatives through partnerships with organizations like The Orangutan Project. With a focus on quality and customer satisfaction, Electric Jungle aims to provide reliable electric scooter products and services to enhance urban mobility.

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