This is a fantastic romantic getaway exclusively for adults. The atmosphere is amazing and serene, providing a peaceful escape. The staff is friendly, attentive, and professional.
Pros:
Our butler, Joan, was exceptional! He was not only attentive but also went the extra mile to make sure we were comfortable. He made our dinner reservations, arranged a ride to pick us up from our villa, and checked on us throughout the day. If you ever have him, make sure to tip him generously! 😉
The food was above average. The standout restaurants are Blue Martini, the steakhouse, the general buffet, and the Italian restaurant. Be sure to ask for Manuel and Quirillo for excellent service—they really took great care of us.
The food at the WOK (Pan Asian restaurant) didn’t live up to expectations. It wasn’t bad, but it definitely wasn’t worth reserving a spot.
The drinks are standard resort-quality, made with lower-shelf alcohol. I recommend requesting your preferred top-shelf alcohol before ordering a drink. However, be aware that some premium drinks come at an additional cost, ranging from $10 USD upwards. A bottle may cost anywhere between $150 to $500, which isn’t terrible. Overall, all the bartenders I met were friendly and professional.
The Bali bed is worth the extra cost. It comes with a bottle of your choice and a dedicated server, adding a special touch to your experience.
Cons:
The spa experience was decent but not exceptional, earning a 3 out of 5. We had high expectations after paying $495 USD for a couples massage. As someone who enjoys massages at every hotel or resort I visit, my standards may be different from the average guest’s. The therapists were just average, with no disrespect intended. If you must get a massage, a basic 50-minute option would probably be more worthwhile.
Airport experience: While this has nothing to do with the resort, be prepared for persistent salespeople at the airport. You’ll be approached multiple times to buy alcohol, hire a taxi service, and book excursions, even before reaching your transportation counter. We hired a driver, but one woman grabbed my arm and led me to a counter where someone would "help" me find my driver. I played along just to be polite, especially since the woman was very pretty. However, when I spoke with my driver, one man became rude when I declined to buy excursions. Keep in mind, I’ve been to Punta Cana four times, so I knew better. It was a waste of time, and it’s unfortunate that these tactics are used to scam tourists who aren’t aware.
Overall, I highly recommend booking a stay at this resort!