Coofandy

I wish shipping was a little faster but you have gained a loyal customer.

From a long time I didn't know if it was coming or not. I got one tracking thing at the beginning. I said that you guys have received it. And no response after that, for weeks, and then I got a response after several weeks that it was being here consent.

Shipping took a little longer than expected. Price is a bit high right now (probably due to tarrifs). Material is better than expected.

The outfit came in a sufficient time frame. It is really well made and very appealing.

Size is not correct. Ordered a size 12 and it fits like a size 10.

Disregard my previous rating of Coofandy as such rating was given prior to my knowledge of corrective action. Overall, Coofandy has been a great company to do business with!

Had to wait for items to long

From Coofandy to Coof-ARE-YOU-KIDDING-ME?! I used to love Coofandy. Stylish, affordable, didn’t make me look like a couch dad from a 90s sitcom—what’s not to love? And then… the Great Urine Pajama Disaster of 2025 happened. I ordered a sleek new pair of pajamas. What I received was a biological weapon wrapped in polyester. USED. No tags. Smelled like someone’s drunk uncle at a gas station urinal took them for a joyride. I didn’t know whether to throw them in the laundry or call in a hazmat team. Who thought this was okay? Is this a new “pre-worn authenticity” line I didn’t hear about? “Vintage Pee Couture”? I contacted customer service thinking, “Surely this is a one-off mistake. They’ll make it right.” Spoiler alert: They did not. No refund. No replacement. Just radio silence like they ghosted me on a Tinder date. Coofandy, I wore your shirts with pride. I recommended you. I was a loyal stan. And this is how you repay me? With used pee-jamas? Unless you’re into urine-soaked thrift roulette, run like your dignity depends on it. Because it does. 0 stars. But since I can’t do that, here’s your single pity star—may it shame you into better hygiene policies. 6/30/2025 UPDATE: Coofandy: Ghost Emails, Phantom Promises, and the Customer Service Bermuda Triangle Gotta love it when customer service replies on Trustpilot saying, “We sent you an email.” So, like a rational human being, I check. Spam folder? Empty. Promotions? Nothing. Carrier pigeon inbox? Bone dry. So I think, “Hey, let’s do the responsible thing and actually call them.” Spoiler alert: they have zero record of sending anything. Not a word. Not a whisper. Nada. It’s like their support system runs on smoke signals and wishful thinking. Meanwhile, I’m still sitting here with a pair of pajamas that look like they were pre-owned by a raccoon with a bladder problem. At this point, I’m not even mad. I’m just impressed by the sheer consistency of the chaos.

Great quality and fast delivery!

Absolutely good designs, material and i even got my returns accepted for wrong size i ordered .

My husband loves his outfits. He said they are very comfortable.

Awesome material and great service 👍

I like the quality of the clothing. The texture and the size. My husband loves it! True to size!

Had an issue with the size of my garment and they took care of it. Be warned, when dealing with their customer service, the email may go to your spam box. So if it looks like they aren't being responsive, check there.

The products they sell are of good quality and I always get great compliments. Highly recommend their products. They have such a large selections .

Great service and product

Nice Items but delivery.

The team was responsive and respectful, making communication easy and stress-free. Their staff are trained and professional, showing consistency and pride in their work

Love the quality of every item. Size is spot on too.

Sizes are a little off but not to bad...