Review summary

Consumers Energy Services receives consistently positive reviews. Customers particularly appreciate service.

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Based on reviews, created with AI

See what reviewers are saying

TG
Great

Good service. Prompt call. Really made a difference!

Always great to get a little help with…

Always great to get a little help with bills. Especially When we get older and on low income and because I have been paying for many years!

N
Real help for seniors

I hope this is real us seniors living on a budget need this kind of real help

Company details

Information provided by various external sources

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All reviews

100 total β€’ Write a review

Showing 71 - 80 of 96 reviews
TS
3 out of 5 stars

Not available tomorrow

Not available tomorrow. Prefer email contact, but if you must call, do so next week. Thank you

Date of experience: May 27, 2025

LO
5 out of 5 stars

The questions were straightforward and…

The questions were straightforward and obviously easy to understand.

Date of experience: May 27, 2025

YB
5 out of 5 stars

It was simple clear and easy to…

It was simple clear and easy to understand.

Date of experience: May 26, 2025

AG
1 out of 5 stars

I haven't spoken to the rep yet

I haven't spoken to the rep yet

Date of experience: May 25, 2025

A

Ace

US

5 out of 5 stars

Fair and fun

Fair and fun

Date of experience: May 25, 2025

K
5 out of 5 stars

Speed of completion

Speed of completion

Date of experience: May 24, 2025

Y

YM

US

1 out of 5 stars

Stay Away! Not worth engaging with their consultants!

Their energy consultant, Mathieu Hutt, says you will receive a FULL refund on the security deposit that will be refunded post-installation. You pay this amount in USD and are refunded in USD, losing out on the currency conversion fee because that's all they will refund you. He also tries to push down products on you without you fully understanding the true costs involved with installing their energy saving products.

Date of experience: May 23, 2025

D
5 out of 5 stars

Easy and straightforward experience

Easy and straightforward experience! Thanks.

Date of experience: May 23, 2025

RS
4 out of 5 stars

There is some help

It was useful helpful and fast to do thank you

Date of experience: May 23, 2025

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