Review summary

Consumers Energy Services receives consistently positive reviews. Customers particularly appreciate service.

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Based on reviews, created with AI

See what reviewers are saying

TG
Great

Good service. Prompt call. Really made a difference!

Always great to get a little help with…

Always great to get a little help with bills. Especially When we get older and on low income and because I have been paying for many years!

N
Real help for seniors

I hope this is real us seniors living on a budget need this kind of real help

Company details

Information provided by various external sources

No description available yet.

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All reviews

100 total β€’ Write a review

Showing 41 - 50 of 96 reviews
AD
4 out of 5 stars

I never give a five star as things can…

I never give a five star as things can always be done better.

Date of experience: June 11, 2025

AA
5 out of 5 stars

A rebate of the overpayment

Form is easy to use

Date of experience: June 11, 2025

LP
2 out of 5 stars

No real info provided

No real info provided

Date of experience: June 11, 2025

AM
3 out of 5 stars

I get the impression they are going to…

I get the impression they are going to upgrade my equipment, but don't really say so. I haven't heard from them yet. Just responding to the post.

Date of experience: June 11, 2025

BC
5 out of 5 stars

It has admitted they over charged us

It has admitted they over charged us, and willing to help.

Date of experience: June 10, 2025

W
4 out of 5 stars

Everything was done for me

Everything was done for me

Date of experience: June 10, 2025

LG
5 out of 5 stars

GOOD

So fari can only review filling out the information. It was easy.

Date of experience: June 9, 2025

RR
5 out of 5 stars

Easy and simple

Easy and simple

Date of experience: June 9, 2025

JD
5 out of 5 stars

My experience.

When I post a reply, I know that it gets read.

Date of experience: June 9, 2025

CM
3 out of 5 stars

An upfront company.

I like the fact that I am being informed by the company not some third party looking to scam me. I went through a scam 2 yrs ago for a heat pump I am still in the nightmare so any financial help would be appreciated.

Date of experience: June 9, 2025

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