Review summary

Consumers Energy Services receives consistently positive reviews. Customers particularly appreciate service.

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Based on reviews, created with AI

See what reviewers are saying

TG
Great

Good service. Prompt call. Really made a difference!

Always great to get a little help with…

Always great to get a little help with bills. Especially When we get older and on low income and because I have been paying for many years!

N
Real help for seniors

I hope this is real us seniors living on a budget need this kind of real help

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All reviews

100 total β€’ Write a review

Showing 31 - 40 of 96 reviews
CT
5 out of 5 stars

Very easy to apply

Very easy to apply

Date of experience: June 14, 2025

SP
1 out of 5 stars

What can l say

What can l say

Date of experience: June 14, 2025

WD
5 out of 5 stars

Finally, we can go off-gas.

We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural gas so that we could qualify for an insulation improvement grant. Finally, we got Enbridge to come and remove our gas connection. Like second-hand smoke, second-hand carbon is killing people around the world, but oil and gas companies are avoiding manslaughter charges.

Date of experience: June 13, 2025

CM
5 out of 5 stars

honesty to clients

honesty to clients

Date of experience: June 13, 2025

CB
1 out of 5 stars

Is it true?

I have paid nearly 25 years.If it’s true that will be great.

Date of experience: June 13, 2025

NC
4 out of 5 stars

I'm soon to be 76,I find difficult…

I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high fees for gas hydro water etc. Do well to have money for food when done paying utilities

Date of experience: June 12, 2025

CS
5 out of 5 stars

Ease of application

Ease of application

Date of experience: June 12, 2025

DG
4 out of 5 stars

Haven't experienced anything yet but…

Haven't experienced anything yet but when I do I'll report on it.

Date of experience: June 12, 2025

c
1 out of 5 stars

Looks like a scam..

Looks like a scam... time will tell

Date of experience: June 11, 2025

WN
1 out of 5 stars

Do not call about an heatpump

Do not call about an heatpump

Date of experience: June 11, 2025

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