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Review summary
Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session.
A great experience for my YR 10 student.
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands.
For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
I signed my yr10 son up for help with his Maths. The sign up process is very easy and the Hub where you manage the lessons, view the lesson reports, manage your profile and anything else you may need is all there and easy to navigate. Our tutor is wonderful and has a great relationship with our son who is now starting to enjoy maths again and apply it to his in school maths classes.
Since starting with cluey my son has made great progress in his maths and his confidence has grown. His tutor has been great at explaining things and has helped him to break things down into manageable steps. Would deffently recommend cluey learning.
If you like customer service do not sign up with Cluey. The maths tutor we have for our daughter is great and she has really helped fill gaps and she now loves Maths. BUT if you have an issue of any kind there is no one to speak to, if you call their 0800 number you will be directed to their chatbot no matter what option you choose, when you get there you get agents who have no idea what they are doing. This has been the most frustrating experience and if the tutor wasn't so good I would have left a long time ago. Considering the price you would expect decent service.
My 14 year old step son requested tutoring for maths and he's very happy with the one on one attention he receives. We're most happy with the fact that they will keep explaining in different ways until they understand which has really helped his confidence with the subject.
DISGUSTING TERRIBLE TUTORING!!!
Called me over 10x from different mobile numbers, totally unprofessional after I told them THREE TIMES I wanted to be taken off the list after realising they charge $100 an hour for online?! Ridiculous prices and terrible service all they want is money and don’t care about what they have to do to get it
Horrible
Total scam. Tutors don’t listen to what you actually want and if you schedule for a Sunday they will cancel with no notice. When they say you can call or go online to the Hub, there is only an automated services that tells you no one available. Unlike most others, I was able to cancel the automatic direct debits. The whole trial setup is a scam. Let’s see if they give me a refund for the cancelled session. My money says they won’t which will prove my review.
This is the worst experience I have ever had with a service provider. They took my money and provided no lessons. First lesson my son was having trouble logging in but was only a few minutes late. Tutor didn’t let him into the session and he waited for an hour like this. I tried multiple avenues to get hold of Cluey and no response. Second session was re-scheduled twice and then cancelled by Cluey 30 minutes before start. Massive waste of money and time. Disgusting service.
Friendly staffs and very accommodating. Offers more convenient and flexible time. Easy access in learning hub. My son said he is enjoying the process and he is learning a lot every session. Thank you so much.
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