Review summary

Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

My Yr10 student who is preparing for…

My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session. A great experience for my YR 10 student.

i have learnt at lot and feel more…

i have learnt at lot and feel more prepared going into tests

Cluey learning sessions have sky…

Cluey learning sessions have sky rocketed by childs confidence and understanding within 4 sessions. Highly recommended for tailored tutoring

L
Content Parent

Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands. For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.

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All reviews

270 total • Write a review

Showing 11 - 20 of 266 reviews
M

Mel

US

5 out of 5 stars

Tailored Teaching: How This English Tutoring Class Made a Difference

Outstanding English Tutoring Experience! I am incredibly pleased with the English tutoring class my son has been attending. The tutor is knowledgeable, patient, and truly passionate about teaching, creating an encouraging learning environment that has boosted my son’s confidence in his English skills. Since joining the class, I’ve seen noticeable improvements in his reading comprehension, writing structure, and overall communication abilities. The lessons are well-structured and tailored to his individual needs, making learning both engaging and effective. I highly recommend this tutoring service to any parent looking for a supportive and results-driven English program. It has made a real difference in my son's academic progress!

Date of experience: June 12, 2025

LS
5 out of 5 stars

Excellent

Our son’s tutor, Chris, has been excellent!

Date of experience: June 4, 2025

SR
1 out of 5 stars

wow dont waste your time !!

wow, Parents pelase do futher reseach before enrolling!! we paid for 12 lessons .. they all ended up being weeks apart and the same tutor wasnt availible. We had issues with connection and the site and there was NO support. this is a complete shamble having to pay a BOND to secure lesssons for thr tutors. complete waste of time.

Date of experience: May 21, 2025

J
1 out of 5 stars

If I can, I will give zero star

If I can give zero star, I would. Is my worst ever experience. Nothing works. Can't even talk to a real human when help is needed the most. Cluey will call you when they want to. But we do not have the option to talk to a human when we need to. Zero flexibility. Promised the world but can't deliver. After just 1 trial class in Maths, my child had such bad experiences in the technology and I decided not to try the English lessons since it is using the same learning platform. Cluey refused to refund the trial class for English that hasn't started. For classes to be reschedule, it only allow rescheduling within the next 7 days. There is no option to reschedule beyond that. I totally regretted trying Cluey.

Date of experience: May 21, 2025

S
1 out of 5 stars

Was sold face to face tutoring

Was sold face to face tutoring. Not face to face via the internet. Could not get an agent on phone or online hub chat to address or cancel the service. This provider is a scam.

Date of experience: May 20, 2025

E
5 out of 5 stars

Antonina is my child’s tutor and has…

Antonina is my child’s tutor and has been great at getting him to come out of his shell and participate.

Date of experience: May 13, 2025

A

Amy

US

2 out of 5 stars

I wouldnt recommend cluey

I wouldnt recommend cluey. They promise the world and cant deliver. My daughter has had 6 sessions and 5 different tutors. One of my key criteria, was consistency of tutor to aid learning and they promised that would not be an issue. But they havent done that. And when i raise, they just say it is what it is. Im sure the tutors are great but its not a consistent offering for you child.

Date of experience: May 9, 2025

RL
1 out of 5 stars

We engaged Cluey turo for study assistance…

We engaged Cluey for study assistance for our year 12 son. After experiencing very inconsistent quality coaching we decided to cancel - however they are making it impossible for us to cancel - we keep calling and sending letters and they just keep charging us. There is no option to cancel on their website and no way to remove our credit card details. We are going to escalate to the ACCC

Date of experience: May 7, 2025

PB
2 out of 5 stars

We have a revolving door of tutors…

We have a revolving door of tutors which creates a very poor experience. Some tutors accent is so strong my child has issues understanding them. There is no pairing of equivalent tutors when the usual one is not available and then they try to charge me for cancelling a session due to the fact I'm not wanting the tutor that is thrusted upon me.

Date of experience: May 7, 2025

CS
1 out of 5 stars

Absolutely horrid customer service

Absolutely horrid customer service. After fighting weeks to get a good tutor (who is amazing) the rest has been rubbish. Tried to book our son with the same tutor, but got messed around that we finally went someplace else. There are other tutor services in New Zealand, rather go to them.

Date of experience: May 3, 2025

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