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Review summary
Cluey Learning has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
My Yr10 student who is preparing for VCE mathematics is finding the Cluey tutorial extremely helpful. The tutor is flexible when it comes to changing up topics being covered on any particular session.
A great experience for my YR 10 student.
Cluey learning is convenient, and my daughter says her tutor is very helpful and explains until she understands.
For working parents having the convenience of extra tutoring is key and Cluey learning ticks those boxes.
Tailored Teaching: How This English Tutoring Class Made a Difference
Outstanding English Tutoring Experience! I am incredibly pleased with the English tutoring class my son has been attending. The tutor is knowledgeable, patient, and truly passionate about teaching, creating an encouraging learning environment that has boosted my son’s confidence in his English skills.
Since joining the class, I’ve seen noticeable improvements in his reading comprehension, writing structure, and overall communication abilities. The lessons are well-structured and tailored to his individual needs, making learning both engaging and effective.
I highly recommend this tutoring service to any parent looking for a supportive and results-driven English program. It has made a real difference in my son's academic progress!
wow, Parents pelase do futher reseach before enrolling!! we paid for 12 lessons .. they all ended up being weeks apart and the same tutor wasnt availible. We had issues with connection and the site and there was NO support. this is a complete shamble having to pay a BOND to secure lesssons for thr tutors. complete waste of time.
If I can give zero star, I would. Is my worst ever experience. Nothing works. Can't even talk to a real human when help is needed the most. Cluey will call you when they want to. But we do not have the option to talk to a human when we need to. Zero flexibility. Promised the world but can't deliver. After just 1 trial class in Maths, my child had such bad experiences in the technology and I decided not to try the English lessons since it is using the same learning platform. Cluey refused to refund the trial class for English that hasn't started. For classes to be reschedule, it only allow rescheduling within the next 7 days. There is no option to reschedule beyond that. I totally regretted trying Cluey.
Was sold face to face tutoring. Not face to face via the internet. Could not get an agent on phone or online hub chat to address or cancel the service. This provider is a scam.
I wouldnt recommend cluey. They promise the world and cant deliver. My daughter has had 6 sessions and 5 different tutors. One of my key criteria, was consistency of tutor to aid learning and they promised that would not be an issue. But they havent done that. And when i raise, they just say it is what it is.
Im sure the tutors are great but its not a consistent offering for you child.
We engaged Cluey for study assistance for our year 12 son. After experiencing very inconsistent quality coaching we decided to cancel - however they are making it impossible for us to cancel - we keep calling and sending letters and they just keep charging us. There is no option to cancel on their website and no way to remove our credit card details. We are going to escalate to the ACCC
We have a revolving door of tutors which creates a very poor experience. Some tutors accent is so strong my child has issues understanding them. There is no pairing of equivalent tutors when the usual one is not available and then they try to charge me for cancelling a session due to the fact I'm not wanting the tutor that is thrusted upon me.
Absolutely horrid customer service. After fighting weeks to get a good tutor (who is amazing) the rest has been rubbish. Tried to book our son with the same tutor, but got messed around that we finally went someplace else. There are other tutor services in New Zealand, rather go to them.
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