Chetwood Bank receives high praise from customers for its user-friendly online application process and competitive interest rates. Many reviewers highlight the ease of managing accounts online, with one noting it as the "best interest rate on the market." The bank's commitment to customer service is also appreciated, as several people mention the helpfulness of human representatives over automated systems. However, some customers express frustration regarding the lack of savings tax certificates and slow withdrawal times, which can take up to 24 hours despite faster payment services. Additionally, there are complaints about the cumbersome process for closing accounts. Overall, Chetwood Bank is viewed positively, with a strong emphasis on accessibility and competitive rates.
4 months ago
Easy to use and ready available money if required
Great customer service, quick responses, and user-friendly digital tools make banking easy and stress-free. I feel confident and supported in managing my finances, which is why I’d recommend this bank to others.
Competitive interest rates for savers and easy to use website.
Regulated , good interests rate and easy to navigate the site.
Tried out Chetwood's next-day saver account as it offered a better rate. Set-up process wasn't tricky and operating the account has been easy since. I messed up once and their phone support after was effective.
Excellent bank would recommend.
Account was easy to open and manage on line and I have been able to move money back and forth to my current account without any problems.
The biggest problem here is that if you go for the monthly interest option this does not mean monthly income paid out. You have to make a manual withdrawal every month
It was simple and painless to open an account. It has a user-friendly interface. Great interest rate too.
Easy to apply, easy to manage, clear communication - would so recommend!
Clear and easy to join, top rates, easy on line management and customer services always available.
Easy application process and to access online account
Please have an app on the smartphone available.
Easy access account was easy to open and easy to navigate online. Reasonable interest rate though there are higher around.
British bank. Easy to manage online. Good interest rate. Money is safe up to £85,000.
Good interest; easy to set up & manage.
Great customer service
Great rate, easy to open and a low minimum balance (in this case £0). What more could you want..?
Great interest rate!
Excellent bank. So easy to use with excellent returns I’m very happy with this bank
Good at what they do without any fuss
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Chetwood Bank is a UK-based digital bank that offers a range of financial services, primarily focused on savings accounts and mortgages. The company aims to simplify banking for individuals, providing straightforward and easy-to-understand products. Customers can earn interest from day one with their savings accounts, while a variety of buy-to-let mortgage options are available for both first-time landlords and experienced investors. The bank's approach emphasizes transparency and accessibility, ensuring that financial solutions are designed for real-life scenarios. Chetwood Bank is dedicated to providing competitive rates and a user-friendly online experience, catering to customers who value a no-nonsense approach to managing their finances.
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