We booked a tour to England, Scotland and Ireland with CHA Tours in March 15-22, 2020. The COVID-19 Pandemic was just beginning to emerge as a global issue. When we enquired about whether the tour was still being conducted, we were advised that it was, and if we did not want to attend, we would forfeit our money for the tour. In addition, while we had paid for trip insurance, we were told that the insurance did not cover cancellation due to the Pandemic. Before we departed we were assured that all was good for the trip to continue. Unfortunately, most of the attractions paid for were closed and the substitutions offered by the tour company were substandard. While hotel accommodations were satisfactory, many of the meals provided were substandard since many of the original restaurants had closed, in hindsight, the tour company should have cancelled the tour and refunded our money or rescheduled the tour. Of the 23 people on the tour, 4 contracted Covid-19. CHA Tours clearly put corporate profits ahead of customer safety and service. We will not travel with CHA Tours again!!