Review summary

CEL Solicitors is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

SH
Very experienced and understood my…

Very experienced and understood my needs and was extremely helpful at advising.

IA
CEL Solicitors were very helpful and…

CEL Solicitors were very helpful and informative. Mark Twist explained the details of my claim and was very knowledgeable and professional. Which enabled me to understand the full process and make a informed decision.

Was scammed to which I feel very…

Was scammed to which I feel very ashamed. Went thru what happened. Statement taken. Excellent listener, very patient and understanding. And also explained succinctly the process and next steps. Thanks Beverly

MB
Beverley was very compassionate

Beverley was very compassionate, understanding and helpful. I felt truly at ease discussing my problem with her.

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
DG
5 out of 5 stars

Great customer service

I spoke with Charles today he made the process very easy. I've been going through a very difficult time. There was no judgement from Charles. He was kind and helpful.

Date of experience: February 20, 2025

RF
5 out of 5 stars

Mathew Beaumont​​​

Mathew Beaumont​​​, did a brilliant job of being both detailed and supportive.

Date of experience: February 20, 2025

R
5 out of 5 stars

CL Solicitors was very professional…

CL Solicitors was very professional especially miss Lily Smith she was on point all information was explained including the different phase of the case structure very well and her time line was immaculate.I wouldn't hesitate to asked for CL Solicitors to represent me in any situation that arises in the future and highly recommended CL Solicitors to anyone that needs a helping hand

Date of experience: February 20, 2025

C
5 out of 5 stars

Only just started the process so can’t…

Only just started the process so can’t speak on that yet, but the service from Faye has been incredibly helpful so far. She explained everything and I feel I have a general understanding of what’s going to happen.

Date of experience: February 20, 2025

JS
5 out of 5 stars

Very understanding and professional

Very understanding and professional when speaking with Charles

Date of experience: February 20, 2025

AP
5 out of 5 stars

They are the best.The solicitor Paul…

They are the best.The solicitor Paul really helped me to understand what's going on and how does it works. Their communication was really nice and fast. And helped my mental health to overcome this situation.

Date of experience: February 20, 2025

GC
5 out of 5 stars

The initial assessment was carried out…

The initial assessment was carried out in a professional manner. Faye was very patient and helpful. She did not rush me and showed compassion,

Date of experience: February 20, 2025

E

EH

US

5 out of 5 stars

All round great experience

All round great experience. They were always communicative, understanding and proactive with reaching out to me regarding updates and actions they needed me to take. Josh was my case handler and I’m very grateful for all his work towards recovering all of my funds.

Date of experience: February 19, 2025

JC
5 out of 5 stars

Dating fraud. …

From my first contact Hannah Hudson listened to my story and put me at ease. She was extremely understanding, gentle and patient throughout. She kept me regularly updated and managed to retrieve every penny for me, which I didn’t expect. She also left me with valuable information regarding fraud and how to avoid being caught out again. I would highly recommend CEL, and put my complete trust in them. Thank you Hannah.

Date of experience: February 19, 2025

M
5 out of 5 stars

Impressive, honest service

A really impressive result achieved for me by CEL. I had given up hope and contacted CEL as a last resort just seeking closure from the Scam I had been a victim of. I had lost very large amount of money and really did not expect to get anything back. Although I did not get back all of my funds, CEL recovered over 50% of my losses on my behalf.. enabling me to clear my debts and put this unhappy episode behind me. A special mention for Kane Harnwell and Hannah Lowe. Both were amazing, for their work in recovering my losses and listened without making feel like a total fool.

Date of experience: February 19, 2025

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