Very experienced and understood my…
Very experienced and understood my needs and was extremely helpful at advising.
4.8
Excellent
1,000 reviews
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Review summary
CEL Solicitors is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
CEL Solicitors were very helpful and…
CEL Solicitors were very helpful and informative. Mark Twist explained the details of my claim and was very knowledgeable and professional. Which enabled me to understand the full process and make a informed decision.
Was scammed to which I feel very…
Was scammed to which I feel very ashamed. Went thru what happened. Statement taken. Excellent listener, very patient and understanding. And also explained succinctly the process and next steps. Thanks Beverly
Beverley was very compassionate
Beverley was very compassionate, understanding and helpful. I felt truly at ease discussing my problem with her.
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celsolicitors.co.ukAll reviews
1,000 total • Write a review
Showing 941 - 950 of 996 reviews
MN
25% of costs regardless of the time spent
Despite, a really positive initial phone call and a successful claim that started investigation process by the bank. CEL then wrote a letter that was rejected as the investigation was already started and ongoing pending an outcome. Fortunately, the bank refunded the scam money in full but now I am required to pay CEL approximately £6,000. I acknowledge some reasonable costs payable for the letter and time but I am struggling to understand how I can be billed 10 hours for this work. My understanding from the explanation was the maximum of 25% of the amount refunded whereas it appears that 25% is the amount regardless of the time spent. I have to say I was a little disappointed given the very professional first experience. I await to hear from the compliance team.
Date of experience: February 26, 2025
NE
The advisor was knowledge and helpful
The advisor was knowledge and helpful
Date of experience: February 26, 2025
jp
Quick and helpful
Quick and helpful Kept up to date with what was going on Thank you CJ Sharkey and team
Date of experience: February 26, 2025
NN
I developed confidence and my hope rose…
I developed confidence and my hope rose up after having a chat with Faye Hornby one of the team working with cell solicitors She is wonderful
Date of experience: February 26, 2025
BD
Anonymous Romance Scam
CEL were a life saver for me. I was scammed on a dating sight for a large sum of money. Although it took approx 18month, they managed to recover the whole amount, less their fee, so I was very happy with the excellent service managed by Nathan Screaton.
Date of experience: February 26, 2025
fF
Kind Regards to Jack Wilson, Advisor CEL Solicitors
Mr. Jack Wilson, CEL Solicitors Advisor, paid attention, patience, and the desire to find optimal solutions in resolving financial frauds in the shortest possible ways.
Date of experience: February 26, 2025
B
BASHARAT
US
It was a great experience to discuss…
It was a great experience to discuss with CEL Solicitors about one of my issue with digital online money fraud, I was looking some legal advice to get my money back, and I especially appreciate Madam Faye Hornby, who was with me throw all this process until a final decision by CEL Solicitors. Madam Faye Hornby helped me to understand my position with her experience and best knowledge within her fields. I wish to give her 5*
Date of experience: February 25, 2025
AS
After seeing an advert for CEL…
After seeing an advert for CEL Solicitors on Facebook, I decided to fill out the form concerning my situation. it was very detailed. I was later called on the next work day, From the very first conversation, I was thoroughly impressed by their proactive approach and genuine concern for my situation. CEL Solicitors reached out to me immediately, offering their assistance and promising to look into my case. This level of dedication and urgency gave me confidence that I was in capable hands.
Date of experience: February 25, 2025
P
Peter
US
Help with a Scam push payment
Thank you so much Chloe Holman for all your help determination and perseverance with our claim. Without your help we would have never got any resolution and would have to of walked away feeling much poorer and deflated. You kept us up to date at each stage wrote some really good reports and your timescales were realistic regarding how long to wait for each stage . Thank you.
Date of experience: February 25, 2025
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