Review summary

CEL Solicitors is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

SH
Very experienced and understood my…

Very experienced and understood my needs and was extremely helpful at advising.

IA
CEL Solicitors were very helpful and…

CEL Solicitors were very helpful and informative. Mark Twist explained the details of my claim and was very knowledgeable and professional. Which enabled me to understand the full process and make a informed decision.

Was scammed to which I feel very…

Was scammed to which I feel very ashamed. Went thru what happened. Statement taken. Excellent listener, very patient and understanding. And also explained succinctly the process and next steps. Thanks Beverly

MB
Beverley was very compassionate

Beverley was very compassionate, understanding and helpful. I felt truly at ease discussing my problem with her.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
VP
5 out of 5 stars

I spoke with Paul he is really helpful…

I spoke with Paul he is really helpful and he was talking very politely with me and he asked me about difficulties I'm facing.Thank you so much Paul.

Date of experience: July 10, 2025

HP
5 out of 5 stars

Paul was great and kind while talking…

Paul was great and kind while talking and guided me right

Date of experience: July 10, 2025

JD
5 out of 5 stars

Very helpful and allayed my fears

William was fantastic! It took me a few weeks to embrace that I had been scammed and ask for help. He helped me to realise I was the victim in a well organised scam and deserved to get help. He was clear in his explanation of the terms and conditions and answered all the questions I had. William has been the best part of an awful experience

Date of experience: July 10, 2025

NR
5 out of 5 stars

CEL Solicitors stands out for their client-focused approach, expertise in fraud recovery, and strong track record.

CEL Solicitors is recognised for their expertise in complex cases such as cryptocurrency fraud and excellent service from CEL Solicitors.(Paul Carson) is super friendly, gave great advice and explained the process in detail.They are very helpful and supportive, explained everything well, and kept me informed throughout.

Date of experience: July 10, 2025

MC
5 out of 5 stars

Scam refund

The staff at CEL are very experienced and very professional Hannah Blanchard was very trusting and easy to deal with Hannah made everything so easy and took control claiming back some of the funds within 2 weeks. Very happy and a big thanks to CEL (Hannah Blanchard).

Date of experience: July 10, 2025

PY
1 out of 5 stars

I didn’t get my money back

I didn’t get my money back

Date of experience: July 10, 2025

AM
5 out of 5 stars

William

William, who was the representative I spoke to, when carry out my claim; was extremely professional, very compassionate and understanding of my circumstances. I couldn't have asked for a better agent and appreciate the time he took and the patience he had when listening to me. Thank you.

Date of experience: July 9, 2025

AS
5 out of 5 stars

Outstanding Customer Service

I would just like to say that Mark Twist handled my initial claim with due care and attention and a professional attitude. He was both polite and extremely knowledgeable and able to answer all my queries. Mark is a real credit to your organisation.

Date of experience: July 9, 2025

DW
5 out of 5 stars

I have been overwhelmed from CEL and…

I have been overwhelmed from CEL and HANNAH Blanchard the service I was given was quick easy to follow and 100% understanding the way me and my family have suffered and left us all in abit of a mess , she has given us a little hope in maybe getting something back as we were having absolutely no joy anywhere else just getting passed on and going around in circles which has just made us even worse , this whole experience is like a nightmare I just wish we can close the door sooner than later , but thank you so much for at least listening and showing some support as nobody else wants to know , 100% recommend x

Date of experience: July 9, 2025

WE
5 out of 5 stars

Sound initial onboarding by Paul Carson…

Sound initial onboarding by Paul Carson re my enquiry

Date of experience: July 9, 2025

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