Car Dealer 5 Reviews

Toms the salesman kept in communication with us all the way, he was efficient, fair and courteous and presented the car beautifully. The general manager of the dealership was also professional and asked after our welfare with sincerity. This is our fourth new car and by far the best experience we have had.

Having made the change from Autotrader website too Car Dealer 5 , some time ago I can honestly say that you could not deal with a better company. You can always speak to a real person and any alterations needed are swiftly done A reel breath of fresh air in todays market. 100% recommended Thompson & Thompson

I just wanted to take a moment to thank you for the excellent service I received when purchasing car parts from your dealership. The staff was incredibly knowledgeable and helpful, guiding me through the selection process and ensuring I got exactly what I needed. The quality of the parts exceeded my expectations, and I appreciate the quick and efficient service. Overall, I'm extremely satisfied with my experience and will definitely be returning for any future car part needs. Thank you for providing such a reliable and customer-oriented service!

Absolutely fantastic, nothing is too much trouble for these guys, they are prompt and efficient, and top quality, very very impressed and glad I found this company to work with, over the moon with them

Great value cars that are finished very well once you show interest in a car, would definitely buy another car from them and recommend to friends and family.

14 Years ago we signed up with another car dealership web provider! (you know who you are!!!) and although the cost of the package at the time seemed extortionate we were promised that the long term savings would pay off as the onboarding price would remain the same and there would never be an increase in our pricing, a couple of years ago our web provider got bought our by a finance company and several months later we received a letter letting us know the price would be going up! Having made several calls and complaints it was clear that they felt we would be unlikely to leave them so a lump it or leave attitude on there part was very apparent. They even told us that a few garages had left to go to car dealer 5 but they had come back to them with their tails between their legs after a few weeks. MORE BS! WE LEFT! out of principle really! Although moving web providers seemed like a HUGE pain in the bum and the thought of hours of work changing things over was very daunting i have to say the move to car dealer 5 was a breeze, NOT only did we save £3000 per annum which is a fantastic saving but the transition was seamless, they did practically everything, our new website had a fresh look, the platform was easy to use and navigate, all of our support questions of which there were many! were answered mostly within hours and apart from a few minor hiccups we were up and running back at full capacity within 4 weeks, We are now in our second year and we have not looked back once. My advice to you is your unhappy with your current provider don't hesitate to move.

This is the most outstanding car dealer I've ever encountered. Their customer service is exceptional and their prices are reasonable.

The guys at Woodland Van Centre Kirkcaldy were exceptionally helpful and had a huge range of vans for sale compared to other establishments I have used them many times in the past and can't fault their service and approachability. Very pleased

I came from another state to buy the car, but it was on a test drive. I finally bought it, but it was not observed as promised

Awesome company and service

I would highly recommend Car Dealer 5; nothing is too much trouble. brilliant communication, very patient guys especially when you are a bit fussy about what you want, I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above Do not waste time trying other web builders use these guys there are the best Ian burns esplanade car services

Highly Recommend - very professional and great support.

The worst car and dealers service I’ve experienced in 40 years of motoring. The wife and I have purchased 5 cars from Draycott's over many years. My wife has a Picanto and has had 6 years of no problem motoring. I purchased a new Sportage a year ago. It had constant engine and exhaust warning lights after about a month. It took them 3 more visits before they fixed the problem. Within 4 weeks the lights reappeared. Back in. A repair to the igniters. A couple of weeks later the rear exhaust box fell off. Then to top it all the brakes failed on the motorway, scary experience. Recovered by the RAC. Car returned to Draycotts. I was told they wouldn’t look at it until next week. I assume this is in response to my poor Google review I posted! Every other fault has been diagnosed and repaired ASAP within 24 hours or awaiting spares. The vehicle is still awaiting a cosmetic spare for approximately 11 months. Be aware of the KIA 7 years warranty it definitely doesn’t come with any kind of customer service at Draycott's. We have had 10 years plus of motoring with KIA and would definitely buy another one but not from Draycott's.

World class service from Dave and Ade @ CD5 :-) decided to take the plunge after 10yrs with EMG they were recommended to myself form one of the UK's largest vehicle finance company's,from the initial inbound call which was filled with positive energy from the team @ CD5 to the simple straight forward choice of designs to going live literally in a couple of days bonkers fast with a dealer portal for upload which will blow your mind with its ease of use function and presentation of your vehicles to stand out from the crowd to get that click first to sale, Truthfully if you haven't taken or are just about to take the plunge on your very own site these are the guy's to get out in front "WORLD CLASS" Jeff Griffiths

Exceptional service! After managing my own website for the past few years which was stressful at times, i bit the bullet and moved over to car dealer 5. I hate change like most people, but I wish I had done it sooner. Dave made the whole process stress free and the platform is so easy to navigate round. Website looks great and so many people have message me already saying it looks amazing. So glad to be on board and can’t wait to see our things preform, so anyone thinking of changing or going with car dealer 5 I promise you, you will not be disappointed. Thanks again

Great guys to deal with special thanks to David who built our site for us and very helpful making sure we were up and running professional all the way through can’t thank you enough website looks terrific . Will certainly recommend you Kind regards Mike Croft Grimsby Cars Ltd

Great guys, set us up with a slick looking website, any requests are dealt with within minutes. Please don’t hesitate in using them!

Amazing service as well as an excellent all round value for money website that is easy to instantly update. Highly recommend

Very professional, helpful and quick to respond Can't recommend them highly enough

From the first phone enquiry to having a fully operational website took less than 24 hours. The customer service provided is second to none and i highly recommend any Car Companies to join Car Dealer 5. The user interface is very intuitive and easy to use, and the websites are all of the highest quality. 5 stars! Jim (Burn Bridge Motor Company).