Everything fine except the timber was…
Everything fine except the timber was delivered on the Monday instead of Tuesday. Luckily I was in when it arrived.
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Everything fine except the timber was delivered on the Monday instead of Tuesday. Luckily I was in when it arrived.
Great price quick delivery only fault is some of what we ordered the company don’t deliver to Scotland apart from that brilliant
Fast delivery, really well placed on yard. Contacted beforehand so I knew delivery time.
Sourcing the product I needed was proving difficult especially in quantity and delivery to Scotland. Building Materials Nationwide could supply and deliver exactly what I wanted and at a very competitive cost. Three days after confirming order the materials arrived. Even the truck driver was very helpful in getting the materials craned to where we wanted them. Communication was excellent from the start with updates from the sales team. Overall the process was easy and efficient which is a refreshing and pleasurable experience, difficult to find these days. Definitely recommend and will use again.
Helpful professional staff, highly recommended
Amazing service and very fast delivery.
Great service from beginning to end and the delivery guy was very polite and helpful too.
Very helpful and I will definitely use you again in the near future, Kind regards Ray winestein,
I've ordered a number of times from these guys for a big treehouse project. They are easy to get hold of on the phone and have been really helpful and gone above and beyond in their service. I even missorderd and they came and replaced the fence posts with another set of the right size - they didn't even charge me! Really impressed.
I dealt with Steve Maschke, he was brilliant from start to finish! Would highly recommend and will definetly be using again!
Great customer service but delivery had some errors which were corrected. Otherwise woukd have given 5 stars.
Paul and the team were excellent! Advice, help and prompt delivery.
Always speak to the same member of staff, Tilly, we is always helpful and goes out of her way to find exactly what we want. Communication and being kept informed is definitely a strength
Well oiled machine, good communication & good prices
Good price (so far), quick and speedy service, saves me a lot of time sourcing materials on live projects.
Great to just order from one website. Website is easy to navigate to find what you need.
I have only received 2% of the order so far. It seems a bit premature to ask for a review. I have received the mortar additive but not the cement, sand or bricks.
Polite, helpful, quick to respond
Having ordered a particular brand of hay fork I received notification to the effect that the item was no longer available from stock or suppliers I was offered other choices. I requested refund action which was dealt with promptly and returned to me very quickly. My thanks for excellent customer service to Tilly who dealt with my order/refund.
I would stress that you should shop around and do you home work price wise before ordering from building materials.co.uk My order was delivered by Huws Gray. Ordering directly from them and cutting out the middle man would have saved £65 of the 800+ cost. I queried this point via email with the team but received no response or acknowledgement.
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